Customer Care Executive

Key Responsibilities

- Make outbound calls to prospective customers from provided databases.  

- Present offers clearly and convincingly to generate interest.  

- Invite customers to avail free vouchers and family dinner experiences at the hotel.  

- Achieve daily/weekly call and conversion targets.  

- Maintain accurate records of calls, responses, and follow-ups.  

- Collaborate with the sales and marketing team to maximize customer engagement.  

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Requirements

- Proven experience in telecalling, telesales, or pre-sales roles.  

- Strong communication and interpersonal skills.  

- Target-oriented mindset with the ability to work under pressure.  

- Basic computer proficiency (MS Office, CRM tools).  

- Positive attitude and customer-centric approach.  

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What We Offer

- Attractive incentives for achieving targets.  

- Opportunity to work with a growing hospitality brand.  

- Supportive team environment with training provided.  

- Complimentary vouchers and perks for outstanding performers.  

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Ideal Candidate Profile

- Minimum 6 months of telecalling or telesales experience.  

- Comfortable with outbound calling and handling objections.  

- Enthusiastic, persuasive, and motivated to exceed goals.