Customer Care Executive(Banking Process)

Hi Candidate,

We are hiring for below position, if you are interested and available for the Below position, send me your resume to hr@rknjobs.com and give me a call back at 8743068426

Job Title -- Customer Support Associate (Domestic Voice Process)

Location -- Sector, 62 Noida

Process -- Banking process(Voice Support)

Salary -- Rs. 15000-17000 CTC/ Month

Qualification -- 12th Pass or Above

Job Description:

Key Responsibilities:

• Handle inbound/outbound customer queries related to banking services.
• Provide accurate information and resolve customer concerns in a timely manner.
• Maintain service quality and follow company guidelines and compliance.
• Ensure proper documentation of customer interactions.
• Deliver a positive customer experience during each interaction.

Eligibility Criteria:

• Education: Graduate Freshers or Undergraduates with experience.
• Experience: Minimum 6 months of BPO experience required for undergraduates. (Offer letter, Exp letter & last 3 months pay slip or bank statement required)
• Communication Skills: Average communication skills in Hindi and English.
• Typing Skills: Basic typing speed required.
• Language Skills: Should be able to read English and translate from English to Hindi.
• Shift Flexibility: Must be comfortable working in 24*7rotational shifts. (Transport Available)

If you are interested and available for this position, send me your resume at sameer@rknjobs.com or give me a call back to 8743068426