Customer Sales Executive

We are looking for a dynamic Customer Relationship Executive to manage client relationships in the real estate sector. The role involves handling client queries, ensuring smooth property transactions, and delivering a seamless customer experience from inquiry to post-sale service.

• Key Responsibilities:Act as the primary point of contact for buyers, sellers, and channel partners
• Manage client inquiries related to property details, pricing, and site visits
• Coordinate and schedule property visits and follow-ups
• Maintain strong relationships with existing and potential clients
• Assist clients throughout the booking, documentation, and closing process
• Handle customer complaints and ensure timely resolution
• Maintain and update client databases and CRM systems
• Provide regular updates on project status, payments, and documentation
• Support the sales team in achieving targets through effective client handling
• Collect customer feedback to improve service quality
• Requirements & Skills:Bachelor’s degree in Business Administration, Marketing, or related field
• 1–3 years of experience in real estate, sales, or customer relationship management
• Strong communication and negotiation skills
• Good understanding of real estate processes and documentation
• Customer-focused with a problem-solving attitude
• Ability to handle multiple clients and prioritize tasks
• Proficiency in CRM tools and MS Office
• Preferred Qualifications:Experience in residential or commercial real estate
• Knowledge of local property market trends and regulations
• Key Competencies:Relationship management
• Client handling and conflict resolution
• Sales support and coordination
• Attention to detail
• Time management and multitasking