Customer Support Executive

Job Role:We are looking for a Customer Support Executive who will talk to customers and help solve their problems in a polite and friendly way.

Responsibilities:

• Answer customer calls, messages, or emails
• Understand customer problems and give proper solutions
• Handle complaints calmly and politely
• Provide correct information about company services/products
• Keep records of customer interactions
• Follow up with customers if needed

Requirements:

• Graduate
• Basic knowledge of computer (MS Word, typing, etc.)
• Good communication skills (Hindi / English)
• Polite behavior and patience while talking to customers
• Ability to handle pressure and work in a team
• Working Hours:6 days working (1 day off)
• Shift timing may vary (day/rotational shift)