Customer Support Executive

Visual Info Manpower

Sector 127, Noida

₹20,000 - ₹25,000 monthly

Fixed

20000 - ₹25000

Earning Potential

25,000

Work from Office

Full Time

Freshers can apply

Good (Intermediate / Advanced) English

Job Details

Interview Details

Job highlights

Fast HR reply

HR responded to 100% candidates in last 1 days

119 applicants

Benefits include: PF, Health Insurance

Job Description

We are hiring for BPO (Banking Process).

#BPO #Inbound Process #Customer Care Executive #Banking Process

1. There will be rotational shifts

2. Only work from office

3. There will be one week off (Rotational)

4. Fresher and Experienced both can apply

5. Location - Sector 127, Noida

Only immediate joiner can apply

**Candidates must have excellent communication skills in English language (Written/Verbal)**

A. Customer Interaction : Engaging with customers via various communication channels including phone, email, chat, or in person.

B. Responding to Inquiries : Addressing customer inquiries, requests, and concerns in a timely and professional manner.

C. Complaint Handling : Handling customer complaints with empathy and aiming to find satisfactory solutions.

D. Cross-selling and Upselling : Identifying opportunities to promote additional products or services to customers.

E. Customer Feedback : Gathering feedback from customers and conveying it to relevant departments for improvements.

Job role

Work location

Sector 127, Noida, Uttar Pradesh, India

Department

Customer Support

Role / Category

Customer Support - International Voice Process

Employment type

Full Time

Shift

Day Shift

Job requirements

Experience

Any experience

Education

12th Pass

Past role/category experience

Customer Support - BPO / Voice / Blended, Customer Support - International Voice Process

English level

Good (Intermediate / Advanced) English

Age limit

18 - 32 years

Gender

Any gender

Interview details

Interview mode

In person

Interview address

Sector 127, Noida, Uttar Pradesh, India

About company

Name

Visual Info Manpower

Address

Sector 127, Noida, Uttar Pradesh, India

Job posted by Visual Info Manpower

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