Customer Support Executive
Ziyyara Edutech
Customer Support Executive
Ziyyara Edutech
Sector 4, Noida
₹13,500 - ₹26,000 monthly*
Fixed
₹13500 - ₹21000
Average Incentives*
₹5,000
Earning Potential
₹26,000
You can earn more incentive if you perform well
Work from Office
Full Time
Any experience
Basic English
Job Details
Interview Details
Job highlights
7 applicants
Benefits include: PF, Mobile Allowance, Internet Allowance, Laptop, ESI (ESIC)
Job Description
Key Responsibilities
- Handle inbound calls and enquiries from existing students and parents
- Drive student renewals, course extensions, and repeat enrollments
- Build strong relationships to improve student retention and satisfaction
- Counsel students and parents on academic progress and course plans
- Resolve concerns to reduce churn and improve renewal conversion
- Coordinate with academic and operations teams for student support
- Update and maintain records in CRM / LMS systems
- Consistently achieve renewal, retention, and revenue targets
Eligibility & Requirements
- Age Criteria: 19 to 26 years
- Freshers with excellent communication and convincing skills are welcome
- Strong verbal communication, persuasion, and relationship-building skills
- Experience in EdTech, coaching institutes, or education sales preferred
- Comfortable with targets, follow-ups, and inbound sales metrics
- Student-focused and solution-oriented mindset
Job role
Work location
Sector 4, Noida, Uttar Pradesh, India
Department
Customer Support
Role / Category
Customer Support - BPO / Voice / Blended
Employment type
Full Time
Shift
Day Shift
Job requirements
Experience
Any experience
Education
12th Pass
Skills
Inbound sales, Client retention
English level
Basic English
Gender
Any gender
About company
Name
Ziyyara Edutech
Address
Sector 4, Noida, Uttar Pradesh, India
Job posted by Ziyyara Edutech
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