Customer Support Executive

M/S Recruit Plus Consultancy

Noida

₹15,000 - ₹31,000 monthly*

Fixed

15000 - ₹26000

Average Incentives*

5,000

Earning Potential

31,000

You can earn more incentive if you perform well

Work from Office

Full Time

Any experience

Basic English

Job Details

Interview Details

Job highlights

Fast HR reply

162 applicants

Benefits include: Overtime Pay, Joining Bonus, Annual Bonus, Travel Allowance (TA), Petrol Allowance, Flexible Working Hours, Health Insurance, ESI (ESIC), Food/Meals, Accommodation, Two-way cab

Job Description

What You'll Do


Skill Required: Customer Support – Non Voice / Voice

Designation: Associate / Sr. Associate

Qualifications: HSC / Any Graduation

Years of Experience: Freshers can also apply (Bulk Hiring)


What Would You Do?


You will be aligned with our Customer Support vertical and will help manage and resolve customer queries related to pre or post-travel services worldwide, handle escalations and complaints from dissatisfied customers, and provide the best possible resolutions.

You will also be responsible for closing faults and complaints within defined SLAs.

Additionally, you will have the opportunity to work for government and banking processes, providing high-quality support and service for clients in these critical sectors.


What Are We Looking For?


In this role, you are required to solve routine problems largely through precedent and by referring to general guidelines. You will be expected to deliver high-quality customer experiences while maintaining accuracy, empathy, and professionalism.


Perks & Benefits


  • Cab facility
  • Lavish gaming zone
  • Quarterly bonus
  • Unlimited incentives
  • Internal job postings after 6 months
  • Opportunity to work with a dynamic and global team
  • Career growth and development opportunities within the organization
  • Opportunity to work for government and banking processes


For more updates : HR Muteeb +91 9149670430 (Whatsapp only) or hello@recruitplusindia.in

Job role

Work location

Noida, Uttar Pradesh, India

Department

Customer Support

Role / Category

Customer Support - BPO / Voice / Blended

Employment type

Full Time

Shift

Day Shift

Job requirements

Experience

Any experience

Education

12th Pass

Skills

bpo, Customer support, Telephonic support, Blended process, Customer documentation, Domestic BPO, Customer care, Customer queries, Voice modulation, Customer Grievance Handling, Customer Query Resolution, International BPO, Non-Voice Process, Voice Process, Non-Voice/Chat Process

English level

Basic English

Gender

Any gender

About company

Name

M/S Recruit Plus Consultancy

Address

Noida, Uttar Pradesh, India

Job posted by M/S Recruit Plus Consultancy

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