Customer Support Executive

Handle outbound customer calls, chats.

Resolve customer complaints and provide appropriate solutions.

Maintain detailed records of customer interactions.

Follow up with customers to ensure issue resolution.

Provide accurate information about products and services.

Escalate complex issues to the relevant departments.

Maintain a high level of professionalism and empathy with customers.

Strong problem-solving abilities.

Ability to handle pressure and manage multiple tasks.

Basic computer knowledge (MS Office, CRM tools).

Good listening skills and patience.

Prior experience in customer support (preferred but not mandatory).

Freshers can also apply

tational shifts

Work from office