Customer Support Executive
Startek
Customer Support Executive
Startek
Sector 62, Noida
₹17,000 - ₹20,000 monthly
Fixed
₹17000 - ₹20000
Earning Potential
₹20,000
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Job Description
Job Title: Customer Support Executive
Location: Noida
Work Mode: Work from Office
Shift: Fixed Day Shift Only
Job Summary:
We are looking for energetic and customer-focused individuals to join our Customer Support team in Noida. The role requires excellent communication skills in English, problem-solving abilities, and a passion for delivering great customer service. Both freshers and experienced candidates are welcome.
Key Responsibilities:
Handle inbound and outbound customer interactions via calls, emails, or chat.
Resolve customer queries and provide accurate information.
Maintain a high level of professionalism and customer satisfaction.
Document and track customer issues for resolution.
Collaborate with internal teams to ensure smooth query resolution.
Requirements:
Excellent communication skills in English (verbal & written).
Graduate/Undergraduate – both are eligible.
Freshers and experienced candidates can apply.
Strong customer service orientation and problem-solving skills.
Basic computer knowledge and typing skills.
Job role
Work location
Sector 62, Noida, Uttar Pradesh, India
Department
Customer Support
Role / Category
Customer Support - BPO / Voice / Blended
Employment type
Full Time
Shift
Day Shift
Job requirements
Experience
Any experience
Education
Graduate
Skills
bpo, Customer support, Chat support, Telephonic support, Blended process, Domestic BPO, Call centre support, Customer care, Customer queries, Voice modulation, Customer Query Resolution, International BPO, Non-Voice Process, Voice Process, Non-Voice/Chat Process
English level
Good (Intermediate / Advanced) English
Gender
Any gender
About company
Name
Startek
Address
Sector 62, Noida, Uttar Pradesh, India
Job posted by Startek
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