Customer Support Executive

Job Summary

We are looking for a polite, responsible, and energetic fresher for a Customer Support role in our real estate company. The role involves attending customer inquiries, providing project information, coordinating with the sales team, and ensuring a smooth communication experience for clients.

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Key Responsibilities

Handle incoming calls, messages, and customer inquiries.

Provide accurate information about real estate projects, pricing, and location.

Maintain customer data and update records regularly.

Schedule site visits and follow up with customers for confirmation.

Assist walk-in customers and direct them to the sales team.

Coordinate with sales, admin, and marketing teams for smooth operations.

Resolve basic customer queries and escalate issues when required.

Maintain a professional and friendly communication tone.

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Requirements

12th pass or Graduate (any stream).