Customer Support Executive
Mitzvah
Customer Support Executive
Mitzvah
Noida
₹25,000 - ₹35,000 monthly
Fixed
₹25000 - ₹35000
Earning Potential
₹35,000
Work from Office
Full Time
Min. 3 years
Good (Intermediate / Advanced) English
Job Details
Interview Details
Job highlights
53 applicants
Job Description
Responsibilities: Outbound Calls II Customer Service II Problem Solving || Only Female • Manage Incoming Calls And Customer Service Inquiries • Call Customers For Follow Up On The Orders • Provide Information About Products And Services, Take/Cancel Orders, And Record Details Of Complaints • Keep Records Of Customer Interactions And Transactions, Details Of Enquiries, Complaints, And Comments, As Well As Actions Taken • Follow Up To Ensure That Appropriate Actions Are Taken On Customer Requests • Refer Unresolved Customer Grievances Or Special Requests To Designated Departments For Further Investigation • Convert Enquiries Into Revenue
Job role
Work location
Mitzvah - C 1111, Noida One, Block B, Industrial Area, Sector 62, Noida, Uttar Pradesh 201309, India Sector 73, Delhi NCR, Delhi-NCR
Department
Sales & BD
Role / Category
Sales Support & Operations
Employment type
Full Time
Shift
Day Shift
Job requirements
Experience
Min. 3 years
Education
Graduate
Skills
Customer service, CRM software, Enquiry management, Zoho CRM
English level
Good (Intermediate / Advanced) English
Gender
Female
Interview details
Interview mode
In person
Interview address
Mitzvah - C 1111, Noida One, Block B, Industrial Area, Sector 62, Noida, Uttar Pradesh 201309, India
About company
Name
Mitzvah
Address
Mitzvah - C 1111, Noida One, Block B, Industrial Area, Sector 62, Noida, Uttar Pradesh 201309, India Sector 73, Delhi NCR, Delhi-NCR
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