Responsibilities: Outbound Calls II Customer Service II Problem Solving || Only Female • Manage Incoming Calls And Customer Service Inquiries • Call Customers For Follow Up On The Orders • Provide Information About Products And Services, Take/Cancel Orders, And Record Details Of Complaints • Keep Records Of Customer Interactions And Transactions, Details Of Enquiries, Complaints, And Comments, As Well As Actions Taken • Follow Up To Ensure That Appropriate Actions Are Taken On Customer Requests • Refer Unresolved Customer Grievances Or Special Requests To Designated Departments For Further Investigation • Convert Enquiries Into Revenue