Customer Support Specialist
Morena Technologies Private Limited
Customer Support Specialist
Morena Technologies Private Limited
Sector 57, Noida
₹15,000 - ₹20,500 monthly*
Fixed
₹15000 - ₹17500
Average Incentives*
₹3,000
Earning Potential
₹20,500
You can earn more incentive if you perform well
Work from Office
Full Time
Any experience
Good (Intermediate / Advanced) English
Job Details
Interview Details
Job highlights
Urgently hiring
200+ applicants
Benefits include: Flexible Working Hours, ESI (ESIC)
Job Description
• Respond to customer inquiries via phone, email, live chat, or in-person, providing accurate and timely information about products, services, and policies.
• Effectively handle customer complaints, problems, and returns, ensuring solutions are offered with empathy and professionalism.
• Maintain a deep understanding of our products or services to provide relevant information, answer questions, and guide customers in their decision-making process.
• Collect and record customer feedback to help improve our services, products, and customer experience.
Job role
Work location
A-28, Block A, Sector 57, Noida, Uttar Pradesh 201301, India Sector 57, Noida
Department
Customer Support
Role / Category
Customer Support - Service Delivery
Employment type
Full Time
Shift
Day Shift
Job requirements
Experience
Any experience
Education
12th Pass
Past role/category experience
Customer Support - Service Delivery, Customer Success
Skills
Domestic BPO, Voice Process
English level
Good (Intermediate / Advanced) English
Age limit
18 - 45 years
Gender
Any gender
About company
Name
Morena Technologies Private Limited
Address
A-28, Block A, Sector 57, Noida, Uttar Pradesh 201301, India Sector 57, Noida
Job posted by Morena Technologies Private Limited
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