Debt Collection Specialist

Job Description:

We are looking to recruit a Collection Executive to handle the recovery of overdue payments. The ideal candidate should be customer-focused, cooperative, and professional in communication while ensuring timely collections.

Key Responsibilities:

• Follow up with customers regarding overdue payments.
• Maintain a polite and respectful approach in all customer interactions.
• Ensure accurate record-keeping of collection activities.
• Coordinate with internal teams for updates and support on recovery cases.
• Meet monthly recovery targets while maintaining customer relationships.

Requirements:

• Strong communication and negotiation skills.
• Ability to handle pressure and sensitive situations with empathy.
• Prior experience in debt recovery or customer service is a plus.
• Basic computer skills for reporting and follow-ups.

We are looking for someone who is not only goal-driven but also understands the importance of maintaining good customer relations during the recovery process.