Desktop Support Engineer

Job Title: Computer and Laptop Hardware engineer

Location: Noida

Company: GC Venture Pvt. Ltd.

Job Type: Full-time

Experience: 0–3 years preferred

Salary:

Job Summary:We are seeking a skilled and reliable Computer and Laptop Hardware Repair Technician to join our team. The ideal candidate will be responsible for diagnosing, repairing, and maintaining desktop computers, laptops, and related hardware components. You should be able to troubleshoot both minor and complex hardware issues and provide timely, efficient support.

• Key Responsibilities:Diagnose and repair hardware issues in desktops, laptops, and peripherals.
• Replace faulty components such as motherboards, RAM, hard drives, SSDs, power supplies, keyboards, and screens.
• Assemble and disassemble computer systems as required.
• Perform preventive maintenance on hardware and ensure systems are clean and dust-free.
• Install and configure operating systems, device drivers, and basic software.
• Maintain records of repairs, parts used, and customer interactions.
• Ensure timely completion of service requests and provide support onsite or at customer locations, if needed.
• Coordinate with vendors and suppliers for parts procurement when necessary.
• Test and quality-check repaired systems before delivery.
• Provide technical support and guidance to customers or internal teams.
• Required Skills and Qualifications:Minimum 12th pass or ITI/Diploma in Computer Hardware & Networking (or relevant field).
• Proven experience in computer/laptop hardware troubleshooting and repair.
• Good knowledge of hardware components, BIOS setup, and basic software installation.
• Familiarity with brands like HP, Dell, Lenovo, Acer, and Asus.
• Ability to use multimeters, screwdrivers, thermal paste, and other repair tools.
• Strong attention to detail and problem-solving skills.
• Good communication and customer service skills.
• Ability to work independently and manage multiple tasks.
• Basic knowledge of Windows operating systems and antivirus tools.