Education Counsellor

Job Title: Education Counsellor / Team Lead - Education Counsellor

Employment Type: Full-time

About Us We are an innovative EdTech company transforming the way students, professionals, and institutions engage with education. Our mission is to empower learners and partners with cutting-edge solutions, personalized guidance, and impactful outcomes across both B2B and B2C segments.

Role Overview As a Senior Education Counsellor (and Team Lead), you will play a pivotal role in guiding students and professionals toward the right educational pathways while also managing and mentoring a team of counsellors. You will be responsible for driving enrolments, building strong client relationships, and ensuring exceptional counselling standards in both individual (B2C) and institutional (B2B) contexts.

• Key Responsibilities: Counselling & Advisory
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• Provide personalized educational counseling to students, parents, and professionals.
• Understand client needs and recommend suitable courses, programs, or solutions.
• Conduct webinars, workshops, and presentations for B2B partners (schools, colleges, and corporations).
• Business Development (B2B & B2C)
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• Drive enrollments and meet revenue targets through effective counseling.
• Build and maintain strong relationships with institutional partners.
• Collaborate with sales and marketing teams to design outreach strategies.
• Team Leadership
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• Lead, train, and mentor a team of counselors to achieve performance goals.
• Monitor counseling quality and ensure adherence to company standards.
• Motivate the team to deliver excellent customer experience and meet targets.
• Process & Reporting
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• Maintain accurate records of counseling sessions and conversions.
• Provide regular reports on performance, pipeline, and market insights.
• Ensure compliance with organizational policies and ethical counseling practices.
• Requirements Bachelor’s/Master’s degree in Education, Business, Psychology, or related field.
• 4–7 years of experience in educational counseling, preferably in EdTech.
• Strong understanding of both B2B and B2C education markets.
• Proven track record of meeting enrollment/revenue targets.
• Excellent communication, interpersonal, and presentation skills.
• Leadership experience with the ability to manage and inspire a team.
• Tech-savvy, with comfort in using CRM tools, online platforms, and digital communication.
• What We Offer Competitive salary and performance-based incentives.
• Opportunity to lead in a fast-growing EdTech environment.
• Professional growth through training and exposure to global education trends.
• Collaborative, innovative, and supportive work culture.