Healthcare Services Manager

EXL SERVICES

Noida

Not disclosed

Work from Office

Full Time

Any experience

Job Details

Job Description

Executives

Job Description – Associate/Senior Associate 

 

Position Title, Responsibility Level:  Associate/Senior Associate

Function: Healthcare Business Development

Reports to : Assistant Manager

Permanent/ Temporary: Permanent

Span of Control: Nil

Location: C 15

Basic Function:

Need to call providers to provide case status and discuss about peer to peer review with Medical Director for Denial cases

Skills

Technical Skills

  • Basic knowledge of MS Office

Role Specific Skills

  • Sound knowledge of drugs and disease 
  • Analytical approach for making decision based on the medical information
  • An understanding of the latest trends and their role within a commercial environment
  • Professional approach to time, costs and deadlines
  • Should have good convincing ability

Soft skills (Desired)

  • Builds strong relationships
  • Possess a strong work ethic and a high level of professionalisms
  • A team player with multitasking ability

Soft Skills (Minimum)

  • Fluency in written and spoken English (Voice CEF B1)
  • Strong communication skills and ready to make outbound calls

Education Requirements

  • Any Bachelor’s degree 

Work Experience Requirements

  • 1 year work experience in call center role or fresher with excellent knowledge

Annexure: 

 

Acknowledgement (acknowledge that the information contained in this document is factual and complete)

__________________________________                   ___________________________________                        _____________________________

 Candidate                                                                           Supervisor/Manager                                                     Date

 

Job role

Work location

Noida

Department

Healthcare / Doctor / Hospital Staff

Role / Category

Medical representative

Employment type

Full Time

Shift

Day Shift

Job requirements

Experience

Any experience

About company

Name

EXL SERVICES

Job posted by EXL SERVICES

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