Front Desk Receptionist

Job SummaryThe Front Desk Receptionist is the first point of contact for visitors and callers. The role is responsible for managing front office operations, handling inquiries, coordinating communication, and ensuring a welcoming and professional environment for all guests and employees.

• Key ResponsibilitiesGreet and welcome visitors in a polite and professional manner.
• Manage incoming and outgoing calls, emails, and messages efficiently.
• Maintain visitor records, issue visitor passes, and follow security protocols.
• Handle courier, parcel, and postal arrangements.
• Schedule meetings and coordinate with internal departments.
• Maintain cleanliness and organization of the reception area.
• Provide basic information about the organization to visitors and callers.
• Assist the administration team with front office and clerical tasks.
• Handle emergency or urgent situations calmly and escalate when required.
• Skills & CompetenciesExcellent verbal and written communication skills
• Professional appearance and courteous behavior
• Basic computer knowledge (MS Word, Excel, email handling)
• Multitasking and time management skills
• Problem-solving ability and attention to detail
• Educational QualificationMinimum: Graduate or equivalent (preferred)
• Diploma or certification in Front Office / Administration is an advantage
• ExperienceFreshers can apply
• 1–3 years of experience in front desk, reception, or customer service preferred