International Customer Support
Lucinehire Private Limited
International Customer Support
Lucinehire Private Limited
Sector 3, Noida
₹19,000 - ₹23,000 monthly
Fixed
₹19000 - ₹23000
Earning Potential
₹23,000
Work from Office
Full Time
Night Shift
Min. 6 months
Good (Intermediate / Advanced) English
Job Details
Interview Details
Job highlights
20 applicants
Benefits include: PF, Travel Allowance (TA), Health Insurance, ESI (ESIC)
Job Description
Job Description – Customer Support Associate (International Process – Voice / Non-Voice | E-Commerce)
Employment Type: Full-Time
Joining: Immediate Joiners Preferred
About the Role
We are hiring enthusiastic Customer Support Associates for our International Voice/Non-Voice E-Commerce Process. The role includes handling customer queries, resolving issues, and delivering an excellent customer experience.
Eligibility Criteria
- Graduates only (mandatory)
- Must have excellent spoken English, good grammar, and correct sentence formation
- Freshers can apply
- Experienced candidates must have valid documents
- Age Limit: 18–30 years
- No targets & no pressure
Work Schedule
- 6 days working, 1 rotational weekly off
- 9-hour shift, including 1-hour break
Shift Details
- Female employees: Day shift till 8 PM maximum
- Male employees: 24×7 rotational shifts (includes night shift)
- Night Shift Travel Allowance: ₹2,000 per month (for employees working in night shift)
Salary Structure
For Freshers:
- ₹19,000 in-hand
- ₹23,000 CTC + PLI
For Candidates with Minimum 6 Months Experience:
- ₹22,600 in-hand
- ₹26,000 CTC + PLI
(PLI = Performance Linked Incentive)
Key Responsibilities
- Handle customer issues via calls, chats, or emails (voice & non-voice)
- Provide accurate information and effective solutions
- Ensure timely resolution of customer concerns
Job role
Work location
Noida Sector 16 Metro Station, Block A, Noida Sector 3, Noida, Uttar Pradesh
Department
Customer Support
Role / Category
Customer Support - BPO / Voice / Blended
Employment type
Full Time
Shift
Night Shift
Job requirements
Experience
Min. 6 months
Education
Graduate
Skills
bpo, Customer support, Chat support, International calling, Telephonic support, Blended process, Domestic BPO, International markets, Chat quality control, Customer queries, International clients, International BPO, Non-Voice Process, Voice Process, Non-Voice/Chat Process
English level
Good (Intermediate / Advanced) English
Age limit
18 - 30 years
Gender
Any gender
About company
Name
Lucinehire Private Limited
Address
Noida Sector 16 Metro Station, Block A, Noida Sector 3, Noida, Uttar Pradesh
Job posted by Lucinehire Private Limited
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