Hiring! For International voice process for Telecom Industry.

Job location- NSEZ, Noida.

**Key Responsibilities:** 

- Handle inbound customer calls in a professional manner. 

- Resolve customer queries and issues promptly and accurately.

- Provide product and service information to customers. 

- Maintain and update customer records in the database. 

- Achieve performance targets set by the management team. 

**Requirements:**

- Excellent communication skills in English, both verbal and written.

- Minimum experience of 6 months international voice process (on papers).

- Minimum qualification: Diploma or equivalent.

- Prior experience in a BPO or customer service environment is preferred. 

- Strong problem-solving skills and attention to detail. - Ability to work in a fast-paced environment. 

- Flexibility to work in rotational shifts.

**Benefits:** 

- Competitive salary package with attractive incentives. 

- Both side cab facility provided for all employees.

- 5 Days a week, Rotational Shift/Rotational Off. 

- Health insurance and wellness programs. 

- Opportunities for career growth and advancement. 

- Comprehensive training programs. 

**Join Tech Mahindra and be a part of our dynamic and growing team!**

Contact person- Priya Chaudhary(HR)

Email : priya.chaudhary@techmahindra.com