International Voice Process Agent

Netmine Vision Private Limited

Sector 63, Noida

₹14,000 - ₹22,000 monthly*

Fixed

14000 - ₹18000

Average Incentives*

4,000

Earning Potential

22,000

You can earn more incentive if you perform well

Work from Office

Full Time

Night Shift

Any experience

Good (Intermediate / Advanced) English

Job Details

Interview Details

Job highlights

Urgently hiring

Fast HR reply

61 applicants

Benefits include: Joining Bonus, Travel Allowance (TA)

Job Description

Job Description:

We are looking for a confident and fluent International Voice Process Agent to handle inbound and outbound customer calls for global clients. The ideal candidate should have excellent English communication skills and a customer-first attitude to resolve queries effectively and professionally.

  • Key Responsibilities:
  • Handle international customer calls (inbound/outbound) in a professional manner.
  • Resolve customer queries, complaints, and requests with clarity and patience.
  • Provide accurate information related to products/services.
  • Meet performance metrics such as call handling time, customer satisfaction, and resolution rate.
  • Maintain records of customer interactions and follow up when required.
  • Escalate unresolved issues to the concerned department.
  • Requirements:
  • Excellent spoken English communication is mandatory.
  • Minimum qualification: 12th Pass or Graduate.
  • Prior experience in international BPO/voice process preferred (Freshers with strong English skills can also apply).
  • Comfortable working in night shifts or rotational shifts (depending on process).
  • Basic computer knowledge and typing skills.
  • Good listening, problem-solving, and interpersonal skills.

Job role

Work location

Sector 63, Noida, Uttar Pradesh, India

Department

Sales & BD

Role / Category

Telesales

Employment type

Full Time

Shift

Night Shift

Job requirements

Experience

Any experience

Education

10th or Below 10th

Past role/category experience

Customer Support - Service Delivery, Customer Support - International Voice Process, Telesales, Inside Sales, Customer Support - Operations, Customer Support - BPO / Voice / Blended

Skills

Good Communication Skills, Negotiation skills, Convincing skills, Telesales/Telemarketing, Telesales, B2C sales, Outbound calling, International calling, Outbound sales, Outbound calls, Sales closing, International BPO

English level

Good (Intermediate / Advanced) English

Age limit

18 - 30 years

Gender

Any gender

About company

Name

Netmine Vision Private Limited

Address

Sector 63, Noida, Uttar Pradesh, India

Job posted by Netmine Vision Private Limited

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