International Voice Process Agent
Netmine Vision Private Limited
International Voice Process Agent
Netmine Vision Private Limited
Sector 63, Noida
₹14,000 - ₹22,000 monthly*
Fixed
₹14000 - ₹18000
Average Incentives*
₹4,000
Earning Potential
₹22,000
You can earn more incentive if you perform well
Job Details
Interview Details
Job highlights
Urgently hiring
Fast HR reply
61 applicants
Benefits include: Joining Bonus, Travel Allowance (TA)
Job Description
Job Description:
We are looking for a confident and fluent International Voice Process Agent to handle inbound and outbound customer calls for global clients. The ideal candidate should have excellent English communication skills and a customer-first attitude to resolve queries effectively and professionally.
- Key Responsibilities:
- Handle international customer calls (inbound/outbound) in a professional manner.
- Resolve customer queries, complaints, and requests with clarity and patience.
- Provide accurate information related to products/services.
- Meet performance metrics such as call handling time, customer satisfaction, and resolution rate.
- Maintain records of customer interactions and follow up when required.
- Escalate unresolved issues to the concerned department.
- Requirements:
- Excellent spoken English communication is mandatory.
- Minimum qualification: 12th Pass or Graduate.
- Prior experience in international BPO/voice process preferred (Freshers with strong English skills can also apply).
- Comfortable working in night shifts or rotational shifts (depending on process).
- Basic computer knowledge and typing skills.
- Good listening, problem-solving, and interpersonal skills.
Job role
Work location
Sector 63, Noida, Uttar Pradesh, India
Department
Sales & BD
Role / Category
Telesales
Employment type
Full Time
Shift
Night Shift
Job requirements
Experience
Any experience
Education
10th or Below 10th
Past role/category experience
Customer Support - Service Delivery, Customer Support - International Voice Process, Telesales, Inside Sales, Customer Support - Operations, Customer Support - BPO / Voice / Blended
Skills
Good Communication Skills, Negotiation skills, Convincing skills, Telesales/Telemarketing, Telesales, B2C sales, Outbound calling, International calling, Outbound sales, Outbound calls, Sales closing, International BPO
English level
Good (Intermediate / Advanced) English
Age limit
18 - 30 years
Gender
Any gender
About company
Name
Netmine Vision Private Limited
Address
Sector 63, Noida, Uttar Pradesh, India
Job posted by Netmine Vision Private Limited
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