Lead Consultant - Manual Quality Assurance

Ready to build the future with AI? 
At Genpact, we don’t just keep up with technology—we set the pace. AI and digital innovation are redefining industries, and we’re leading the charge. Genpact’s AI Gigafactory, our industry-first accelerator, is an example of how we’re scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to agentic AI, our breakthrough solutions tackle companies’ most complex challenges.

If you thrive in a fast-moving, innovation-driven environment, love building and deploying cutting-edge AI solutions, and want to push the boundaries of what’s possible, this is your moment.

Genpact (NYSE: G) is an advanced technology services and solutions company that delivers lasting value for leading enterprises globally. Through our deep business knowledge, operational excellence, and cutting-edge solutions – we help companies across industries get ahead and stay ahead. Powered by curiosity, courage, and innovation, our teams implement data, technology, and AI to create tomorrow, today. Get to know us at genpact.com and on LinkedIn, X, YouTube, and Facebook.
Inviting applications for the role of Lead Consultant – QA Manual
This is a key and highly visible role responsible for the successful delivery of complex enterprise-wide initiatives and projects. The ideal candidate should have strong manual testing experience (web-based and mobile applications). He or she should be able to author Test Plan, design complex test cases, review the test cases and automate the test cycle process.

Responsibilities
•    The Quality Assurance Tester Engineer performs manual testing on all internally developed applications, with an eye toward development for automated testing of both web based and service based technology.
•    The QA Tester / Engineer works with development and the business to plan the testing approach and then execute on the plan.
•    Working in an Agile development environment, the candidate must contribute to sprint planning efforts by evaluating complexity and estimating level of effort for tasks, solving issues and ensuring sprint goals can be met.
•    Tests and evaluates in-house and third-party software to ensure compliance with organizational standards and requirements.
•    Plan, create and maintain test environments for various use cases.
•    Review specifications, create/edit test suites, and identify areas where test suites need improvement.
•    Validate applications against specifications, using documented test procedures, report defects using JIRA.
•    Perform regression, integration and release testing for applications.
•    Collect and report metrics for test runs.
•    Collaborate with other team members, software developers and management to ensure comprehensive test coverage.
•    Provide software engineers and developers with necessary analysis to establish matrixes and measurements for quality reporting to IT management.
•    Engage in full life cycle of testing and Quality Assurance practices, in multiple types of project methodologies, including Waterfall and Agile.
•    Testing for package, custom and mobile applications.
•    Works on multiple high priority projects concurrently.
Qualifications we seek in you!
Minimum Qualifications / Skills
•    BE / B.Tech / MCA / BCA
Preferred Qualifications/ Skills
•    Hands on experience as a Quality Assurance Analyst
•    Handles complex issues and problems, and refers only the most complex issues to higher-level staff
•    Comprehensive knowledge of the field's policies, procedures, and practices
•    Dynamic QA experience with software delivery, 3rd party software implementations, and maintenance
•    Experience in manual and automated testing
•    Experience in functional, performance and mobile testing
•    Superb communication and interpersonal skills with the ability to learn new processes and systems quickly.
•    Working knowledge of Project Management and Testing tools (MS Project, JIRA, Selenium, SOAP UI tools desirable)
•    Proficiency in MS Office Suite
•    Understanding of QA process for software development, debugging and release
•    Ability to objectively review and qualify objective data
•    Good time-management skills
•    Great interpersonal and communication skills

Why join Genpact? 
• Lead AI-first transformation – Build and scale AI solutions that redefine industries 
• Make an impact – Drive change for global enterprises and solve business challenges that matter 
• Accelerate your career—Gain hands-on experience, world-class training, mentorship, and AI certifications to advance your skills 
• Grow with the best – Learn from top engineers, data scientists, and AI experts in a dynamic, fast-moving workplace 
• Committed to ethical AI – Work in an environment where governance, transparency, and security are at the core of everything we  build 
• Thrive in a values-driven culture – Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress 
Come join the 140,000+ coders, tech shapers, and growth makers at Genpact and take your career in the only direction that matters: Up. 
Let’s build tomorrow together.

Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation.
Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training.