Lead Sales Operations Analyst

Lead Sales Ops Analyst

The Sales Operations Lead plays a critical role in supporting the worldwide sales organization by managing end‑to‑end compensation processes, ensuring accuracy in performance reporting, quota setting, and compliance with defined timelines. The role is also responsible for developing and optimizing processes, tools, and analytics that enable the full sales lifecycle—spanning pipeline visibility, bookings insights, forecasting, sales productivity, and attainment performance.

We are seeking a proactive, thorough individual who enjoys working with data, complex business rules, and cross‑functional teams. This role requires strong analytical capability, operational rigor, and the ability to partner effectively with Sales and Sales Operations leadership.

Primary Responsibilities

Operational Excellence & Program Management

• Manage multiple concurrent projects and drive them to completion with minimal supervision.
• Partner with the Sales leadership to identify process bottlenecks and implement data‑enrichment and process‑improvement initiatives.
• Collaborate with cross‑functional operations teams and business leaders to ensure alignment, data accuracy, and timely delivery of insights.

Analytics, Reporting & Insights

• Develop, maintain, and enhance sales analytics dashboards and reports that provide actionable insights for sales and executive leadership.
• Analyse pipeline, bookings, forecasting trends, sales productivity, and attainment performance to support strategic decision‑making.

Compensation & Quota Operations

• Manage compensation rule execution and updates within compensation tools.
• Support accurate attainment reporting, revenue tracking, and timely completion of compensation cycles.
• Assist in quota setting and validation for sales representatives.

Process Improvement & Data Quality

• Strengthen data‑quality and QA processes to ensure accuracy, trust, and transparency across sales leadership.
• Apply data‑cleansing techniques to improve the quality of accounts and contacts databases.
• Develop methods for enriching and expanding the database (including new name acquisition).

Systems, Tools & Automation

• Support automation and operational efficiency through innovative thinking, system enhancements, and best‑practice sharing.
• Contribute to the development of tools and applications that streamline operational workflows.

Skills & Qualifications

• 7+ years of experience in Sales Operations or related analytical/operational roles.
• Bachelor’s degree required; preference given to candidates with an MBA or equivalent experience.
• Proven experience managing complex, cross‑functional projects with multiple leaders.
• Strong understanding of sales operations processes, sales cycles, and reporting frameworks.
• Advanced proficiency in Microsoft Excel (multi‑variable models, advanced formulas, pivots, logic matching).
• Strong PowerPoint skills, including integration with Excel and automated charting.
• Experience developing automating Excel workflows, and building data‑driven tools.
• Hands‑on experience working with SFDC, Dynamics, Anaplan, Power BI.
• Highly organized, meticulous, and capable of managing multiple priorities.
• Strong analytical thinking and problem‑solving skills.
• Ability to work independently with minimal supervision and collaborate effectively across teams.
• Flexibility to work across time zones and manage deadlines under pressure.

About Adobe

Adobe empowers everyone to create through innovative platforms and tools that unleash creativity, productivity and personalized customer experiences. Adobe’s industry-leading offerings including Adobe Acrobat Studio, Adobe Express, Adobe Firefly, Creative Cloud, Adobe Experience Platform, Adobe Experience Manager, and GenStudio enable people and businesses to turn ideas into impact, powered by AI and driven by human ingenuity.

Our 30,000+ employees worldwide are creating the future and raising the bar as we drive the next decade of growth. We’re on a mission to hire the very best and believe in creating a company culture where all employees are empowered to make an impact. At Adobe, we believe that great ideas can come from anywhere in the organization. The next big idea could be yours. 

Let’s Adobe together

At Adobe, we believe in creating a company culture where all employees are empowered to make an impact. Learn more about Adobe life, including our values and culture, focus on people, purpose and community, Adobe for All, comprehensive benefits programs, the stories we tell, the customers we serve, and how you can help us advance our mission of empowering everyone to create.

Adobe is proud to be an Equal Employment Opportunity employer. We do not discriminate based on gender, race or color, ethnicity or national origin, age, disability, religion, sexual orientation, gender identity or expression, veteran status, or any other protected characteristic. Learn more.

Adobe aims to make our Careers website and recruiting process accessible to any and all users. If you have a disability or special need that requires accommodation to navigate our website or complete the application process, email accommodations@adobe.com or call +1 408-536-3015. 

AI Use Guidelines for Interviews:
Our interviews are designed to reflect your own skills and thinking. The use of AI or recording tools during live interviews is not permitted unless explicitly invited by the interviewer or approved in advance as part of a reasonable accommodation. If these tools are used inappropriately or in a way that misrepresents your work, your application may not move forward in the process.

At Adobe, we empower employees to innovate with AI — and we look for candidates eager to do the same. As part of the hiring experience, we provide clear guidance on where AI is encouraged during the process and where it’s restricted during live interviews. See how we think about AI in the hiring experience.

 

Experience Level

Senior Level