Lead Specialist - Survey Administration

Company:

Mercer

Description:

We are seeking a talented individual to join our Remuneration Data Solutions (Career) team at Mercer. This role will be based in Noida. This is a hybrid role that has a requirement of working at least three days a week in the office                                                                         

Lead Specialist – Survey Administration (D1)

What can you expect?

The purpose of this role is to work independently, on routine work for markets. The key accountabilities of this role will be to perform quantitative and qualitative analysis on client products and internal projects, ensuring high quality and on-time delivery.

We will count on you for:

• Data / Survey Analysis:

Analyzing clients for accuracy and completeness

Ability to Identify data gaps and trends on data and statistical reports respectively, providing recommendations to it. (Good to have Comp & Ben experience)

Communicating with consultants regarding participation and data validation

Generating data analysis and process statistical reports for publication

Updating data collection and report materials

Proficiently using Excel and Word in the course of analytical tasks

Adhering to all standards and guidelines established for line of business

Assuming ownership in tasks and ensures on-time completion

Participating in the delivery of multiple projects per year

Contributing to process documentation and software tools review as required

• Project management

Monitoring survey project plans and ensure deadline are met

Coordinating tasks with other project stakeholders

Communicating project status to internal/external groups

Collaborating in discussions to solve moderate issues (e.g., field or result errors) advising of potential risk

Ability to perform Route Cause Analysis and manage client escalations

Providing input to resource allocation

Providing project and technical peer review

Ensuring projects are executed as per established standards and processes

Identifying appropriate tools to use for specific work product recommendations

Preparing the documentation and regular updates of SOPs. Peer review all the survey work accordingly before releasing it to markets.

What you need to have: 

• Graduate (any stream)
• Minimum 4 years’ experience in survey management

• Experience in similar kind of work, statistical analysis or related field preferred
• Strong communications skills (verbal and written)
• Proficient with Microsoft Office Suite; Advance knowledge of Microsoft Excel
• Problem solving skills
• Minimum 12 months experience in current role as Lead Specialist/Senior Specialist
• Should have at least “On Track” or equivalent rating in last appraisal.
• Should not be under any Performance Continuity Plan, or had any official Disciplinary action within the last 3 months
• Should not have applied for any other IJP within MCIPL in the last 3 months

What makes you stand out?

• Excellent Communication Skills both written & verbal
• Executive presence that conveys composure and confidence in all situations
• Strong analytical, research and problem-solving skills, attention to details
• Good Knowledge on Total Rewards (Good to have)

Mercer, a business of Marsh McLennan (NYSE: MMC), is a global leader in helping clients realize their investment objectives, shape the future of work and enhance health and retirement outcomes for their people. Marsh McLennan is a global leader in risk, strategy and people, advising clients in 130 countries across four businesses: Marsh, Guy Carpenter, Mercer and Oliver Wyman. With annual revenue of $24 billion and more than 90,000 colleagues, Marsh McLennan helps build the confidence to thrive through the power of perspective. For more information, visit mercer.com, or follow on LinkedIn and X.Marsh McLennan is committed to embracing a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age, background, caste, disability, ethnic origin, family duties, gender orientation or expression, gender reassignment, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin color, or any other characteristic protected by applicable law.Marsh McLennan is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections and professional development benefits of working together in the office. All Marsh McLennan colleagues are expected to be in their local office or working onsite with clients at least three days per week. Office-based teams will identify at least one “anchor day” per week on which their full team will be together in person.

Experience Level

Senior Level