Logistics Manager

• Manage daily logistics operations: inbound / outbound shipments, loading/unloading, last-mile delivery and return processing.
• Plan, schedule and coordinate transport vehicles and delivery resources for optimal route utilisation and cost-effectiveness.
• Monitor and optimize delivery routes to improve efficiency and reduce operational costs.
• Coordinate with courier partners, transport vendors, and internal departments for smooth operations.
• Track shipment status and resolve delivery-related issues or customer escalations promptly.
• Analyze operational data to identify performance gaps and implement process improvements.
• Maintain accurate records of shipments, delivery performance, and operational expenses.
• Ensure compliance with safety, quality, and regulatory standards.
• Prepare periodic MIS reports, KPIs, and operational dashboards for management review.
• Implement best practices in logistics planning, fleet utilization, and inventory management.

Key Skills

·      Strong leadership and team management skills.

·      Excellent communication and coordination abilities.

·      Knowledge of logistics management systems (LMS) / courier tracking software.

·      Analytical mindset with problem-solving skills.

·      Ability to work in a fast-paced, time-sensitive environment.

Proficiency in MS Excel, Google Sheets, and reporting too