Business Process Solutions Manager

Manager Business Process Solutions / RR-0260629

Job Description:

Essential Job Functions:
• Manage business process improvement projects from initiation to completion, ensuring optimal customer and client experience.
• Collaborate with team members to identify process optimization opportunities.
• Execute process enhancements and track performance metrics.
• Communicate with stakeholders and report on project status.
• Assist in resource allocation and planning.
• Develop and maintain relationships with key stakeholders.
• Act as a problem-solving resource for team members.
• Stay informed about industry trends in customer experience and process optimization.

Basic Qualifications:
• Bachelor's degree in a relevant field or equivalent combination of education and experience
• Typically, 7+ years of relevant work experience in industry, with a minimum of 3 years in a similar role
• Proven experience in business process services and project management
• Experience in managing business process improvement projects
• Proficiencies in process analysis and improvement
• A continuous learner who stays abreast with industry knowledge and technology

Other Qualifications:
• Advanced degree in a relevant field a plus
• Relevant certifications (e.g., CAPM, Business Analysis Professional) a plus

At DXC Technology, we believe strong connections and community are key to our success. Our work model prioritizes in-person collaboration while offering flexibility to support wellbeing, productivity, individual work styles, and life circumstances. We’re committed to fostering an inclusive environment where everyone can thrive.

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Experience Level

Mid Level