Genpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients. Powered by our purpose – the relentless pursuit of a world that works better for people – we serve and transform leading enterprises, including the Fortune Global 500, with our deep business and industry knowledge, digital operations services, and expertise in data, technology, and AI. 

Inviting applications for the role of Management Trainee – Order to Cash (Reporting)  

We are looking for someone with extensive knowledge and understanding of entire order to cash process including different invoice types (Manual, Consolidated and Automated). In this role, you will be encouraged to work on strict deadlines, in a fast paced business environment while being a good great teammate and should have led a team size of ~40 to 50 people. 

Responsibilities 

· Responsible for processing all billing cycles for circulation activities on a strict timeline each month. 

· Expertise in navigating billing systems to perform research on billing disputes, input new pricing and products. 

· Key contact for local circulation departments for billing issues. 

· Assist AR team with cash application if exceptions arise. 

· Monitor adjustments to bills; ensuring accuracy in GL coding and mapping within the front end systems. 

· Responsible for creating an environment and culture that fosters process improvement, high performance teams, employee growth, extraordinary customer service, and market-driven competitiveness in Billing 

· Responsible for establishing productivity and quality performance measurements, monitoring performance against established goals, and coaching employees on improvements in execution 

· Owns all Billing policies, controls, processes and procedures. 

· Enforces all policies, controls, process and procedures for Billing. 

· Ability to communicate technical problems to the appropriate IT staff for system functionality issues and resolution. 

· Ensure all documentation is SOX compliant, up-to-date, accurate and easy to understand. 

· Perform and monitor Month End process for each location as well as generate and book Circulation Revenue to JDE 

· Foster communication and teamwork within and across organizational boundaries, especially with other SSC departments. 

· Hire, train, and motivate the team. 

Qualifications we seek in you! 

Minimum Qualifications / Skills 

• Bachelor or Graduate degree  

• Relevant years of experience in Order to Cash 

• Strong analytical and problem-solving skills 

• Excellent customer service and communication skills 

• Must be self-reliant, resourceful, and proactive in approaching tasks. 

• Strong analytical skills and ability to work with complex data. 

• Excellent attention to detail and problem-solving abilities 

Preferred Qualifications/ Skills 

• Exposure to (SAP / Oracle / Salesforce / TPM) 

• Experience in Trade or Non-Trade deductions for Trade Management, OR 

• Order Entry or Fulfilment experience for Order Management, OR 

• Contract review & Entry experience for Contract Management, OR 

• Knowledge of all Order-to-cash processes in the CPG or retail industry. 

• Proficient in Microsoft Office - Excel, PowerPoint, and Word Strong communication skills  

• Ability to complete multiple duties with accuracy shifting from one to another with frequent interruptions and competing deadlines. 

• Strong interpersonal skills, with the ability to work in a team environment. 

• Ability to multi-task and prioritize items with specific time constraints. 

• Client-focused mindset with proven ability to respond quickly to internal and external client requests. 

Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation. Get to know us at genpact.com and on LinkedIn, X, YouTube, and Facebook. 

Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training.