Onboarding Specialist

Key Responsibilities

· Make outbound calls to selected candidates to brief them about the onboarding process, joining formalities, and required documents.

· Follow up with candidates regularly until their date of joining.

· Assist candidates with form filling, documentation queries, or technical issues related to onboarding portals.

· Maintain accurate records of candidate status, communication, and onboarding progress.

· Coordinate with HR, recruitment teams, and hiring managers to ensure timely onboarding.

· Verify candidate documents and escalate discrepancies as needed.

· Handle candidate concerns professionally and provide resolution or escalate appropriately.

· Ensure 100% adherence to timelines, process compliance, and service quality standards.

· Handle bulk onboarding process.