Operation Manager

Designation: Operation Manager

Qualification: Graduate

Experience: 3yrs +

Salary Range- 30,000-50,000 pm.

Location: Noida

Key Responsibilities:

1. Office & Team Management

• Supervise daily office operations and ensure smooth workflow.
• Manage and train staff members (admin, sales, maintenance, housekeeping, etc.).
• Maintain discipline, attendance, and productivity across all departments.
• Handle scheduling, task allocation, and performance monitoring.

2. Property Management

• Oversee property listings, agreements, maintenance, and inspections.
• Coordinate with landlords, tenants, and vendors for property-related issues.
• Ensure timely rent collection, renewals, and documentation.
• Maintain records of all rental properties, payments, and client details.

3. Client Relations

• Address tenant and owner concerns promptly and professionally.
• Ensure a positive client experience from onboarding to exit.
• Manage lease renewals, complaints, and feedback effectively.

4. Operations & Process Management

• Implement and improve operational policies and procedures.
• Maintain company databases and ensure all documentation is accurate.
• Monitor budgets, expenses, and operational efficiency.
• Ensure compliance with legal and company standards (agreements, taxes, etc.).

5. Vendor & Maintenance Coordination

• Manage vendor relationships (cleaning, security, repair, etc.).
• Ensure timely property repairs and maintenance.
• Approve quotations and invoices from vendors.

6. Reporting & Administration

• Prepare operational reports and performance summaries.
• Update management on property status, revenue, and client satisfaction.
• Handle office administration – bills, supplies, documentation, and logistics.

Skills & Qualifications:

• Bachelor’s degree (preferably in Business, Management).
• 3–5 years of experience in operations, property management, or administration.
• Strong leadership and organizational skills.
• Excellent communication and interpersonal abilities.
• Proficiency in MS Office and property management software.
• Ability to handle multiple tasks and work under pressure.