Senior Talent Acquisition and Onboarding Specialist

Ready to shape the future of work? 
At Genpact, we don’t just adapt to change—we drive it. AI and digital innovation are redefining industries, and we’re leading the charge. Genpact’s AI Gigafactory, our industry-first accelerator, is an example of how we’re scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to agentic AI, our breakthrough solutions tackle companies’ most complex challenges. 
If you thrive in a fast-moving, tech-driven environment, love solving real-world problems, and want to be part of a team that’s shaping the future, this is your moment. 
Genpact (NYSE: G) is an advanced technology services and solutions company that delivers lasting value for leading enterprises globally. Through our deep business knowledge, operational excellence, and cutting-edge solutions – we help companies across industries get ahead and stay ahead. Powered by curiosity, courage, and innovation, our teams implement data, technology, and AI to create tomorrow, today. Get to know us at genpact.com and on LinkedIn, X, YouTube, and Facebook.

Inviting applications for the role of Senior Process Associate, Talent Acquisition & Integration
This role includes oversight of operational delivery across job posting, interview coordination, offer processing, new hire database maintenance, and pre-joining engagement. You will act as a subject matter expert, ensure service level agreement adherence, and might lead a small team of analysts in delivering process excellence and candidate experience.
Responsibilities
1.    Recruitment & Talent Acquisition:
•    Screening candidates, including reviewing tool-based pre-recorded interviews
•    Drafting job requisitions
•    Offer letter management
•    Recruitment funnel reporting
•    L-1 query management
•    Manage application questions and create master job templates.
•    Collaborate with client to understand workforce needs and role requirements.
•    Lead sourcing and screening extensively for high volume hiring needs.
•    Develop sourcing strategies leveraging job portals, social media, referrals, and headhunting techniques to improve quality of delivery.
•    Review and rank candidates post screening as per the defined criteria.
•    Manage candidate disposition at various stages.
•    Manage offer letters creation, extend offer letter and deliver declines.
•    Manage general queries related to recruitment process.
•    Must have knowledge about Australia and APAC recruitment
2.    Onboarding Process Management:
•    Issue pre-employment & onboarding tasks.
•    Manage internal referrals.
•    Ensure new hire setup completion on Human Resource Management System (e.g., Workday) and Day 1 readiness, including employee ID creation and system access.
•    Ensure compliance with onboarding checklists, service level agreement, and documentation standards.
3.    Stakeholder Management:
•    Manage exceptions or high-priority cases (e.g., leadership hires, delayed cases, etc.) and follow through to resolution.
•    Communicate proactively with candidates and hiring managers on updates or required actions.
4.    Reporting & Process Excellence:
•    Track recruitment and onboarding key performance indicators such as time-to-fill, quality of hire, and candidate satisfaction.
•    Prepare regular reports and provide actionable insights.
•     Identify and implement process improvements to enhance recruitment efficiency and candidate experience.
o    Knowledge on case management tools like servicenow and salesforce

Qualifications we seek in you!
Minimum Qualifications
•    Bachelor’s degree in HR, Business, or a related field (MBA good to have).
•    Experience in recruitment or talent acquisition in management role.
•    Expertise in talent acquisition with major focus on sourcing, and screening.
•    Proficient with global Applicant Tracking System / Human Resource Management Systems (UKG, Workday, Avature, or Taleo etc.)
•    Proficiency in Microsoft Excel (e.g., VLOOKUP, filters, tracker management) and Outlook for daily operations.
•    Exceptional communication skills in English, both written and spoken.
•    Willingness to work 5 days from office in ANZ shift hours.
Preferred Qualifications/ Skills
•    Experience in UKG recruitment module, preferred.
•    Experience in ticketing tool like Service Now, Zendesk, etc.
•    Knowledge of recruitment best practices and sourcing strategies.
•    Attention to detail and ability to manage high-volume hiring.
•    Certification in recruitment or talent acquisition.
•    Strong organizational and multitasking skills.
•    Effective communication and interpersonal abilities.
•    Proven experience in managing high-volume hiring needs.
•    Process-driven and possess strong analytical mindset.

Why join Genpact? 
•    Be a transformation leader – Work at the cutting edge of AI, automation, and digital innovation 
•    Make an impact – Drive change for global enterprises and solve business challenges that matter 
•    Accelerate your career – Get hands-on experience, mentorship, and continuous learning opportunities 
•    Work with the best – Join 140,000+ bold thinkers and problem-solvers who push boundaries every day 
•    Thrive in a values-driven culture – Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress 
Come join the tech shapers and growth makers at Genpact and take your career in the only direction that matters: Up. 
Let’s build tomorrow together. 

Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, colour, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation.  
Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training.