Principal Consultant - Technical Program Manager

Ready to build the future with AI?  

At Genpact, we don’t just keep up with technology—we set the pace. AI and digital innovation are redefining industries, and we’re leading the charge. Genpact’s AI Gigafactory, our industry-first accelerator, is an example of how we’re scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to agentic AI, our breakthrough solutions tackle companies’ most complex challenges.  

If you thrive in a fast-moving, innovation-driven environment, love building and deploying cutting-edge AI solutions, and want to push the boundaries of what’s possible, this is your moment.  

Genpact (NYSE: G) is an advanced technology services and solutions company that delivers lasting value for leading enterprises globally. Through our deep business knowledge, operational excellence, and cutting-edge solutions – we help companies across industries get ahead and stay ahead. Powered by curiosity, courage, and innovation, our teams implement data, technology, and AI to create tomorrow, today. Get to know us at genpact.com and on LinkedIn, X, YouTube, and Facebook. 

Inviting applications for the role of Senior Principal Consultant- Tech PM 

In this role, you will be responsible for managing a team of highly skilled software engineers and ensuring delivery.  

Responsibilities: 

• Experience working as Technical Program Manager to oversee ongoing Software Delivery Management of multiple tech stacks like J2EE, JAVA, ReactJS / HTML5, CSS3, Bootstrap.  

• Program management & prioritization- Responsible for managing and controlling a group of related projects within the Solution Delivery Process.  

• Develops and maintains the program charters, plans and schedules, manages the Risks, Issues, and Changes associated with the program, monitors and Controls the program Progress.  

• Sets team objectives, executes management and formal reviews, racks and disposes of program issues, tracks action items and budgets,  

• Knowledgeable on design patterns, algorithms, programming languages, networking, and operating systems.  

• Experience in playing critical role in supporting multiple Scrum teams with their daily agile software development activities.   

• Hands on experience to efficiently build and ship great software.   

• Significant experience in Scrum Management and Release Management is essential.  

• Understanding of the e-commerce domain, Jira, Confluence are all pluses.  

• Assist with the execution of Agile values, principles, methods and practices.  

• Organize and facilitates Scrum practices such as standups, release and sprint planning, reviews, demos and retrospectives.  

• Continuously improve, including by guiding Customer scrum teams in ways to be more productive and to produce higher quality products that maximize the value to Customer.  

• Adept with Agile methodologies along with an overview of backend, frontend, DevOps, QA & Cloud technologies  

• Understanding of Account financials along with exploring productivity & up-selling/ cross-selling opportunity.  

Qualifications we seek in you! 

Minimum qualifications 

• Bachelor’s degree in business information systems (IS), computer science or related field, or equivalent-related IT experience 

 Preferred Skills: 

• Experience in estimating, planning, resourcing, and monitoring of a project or operational support activities.  

• Develops and maintains the Project. Charter, Plans, and Schedules and Manages the Risks, Issues, and Changes associated with the project or operational support activities.  

• Monitors and Controls the Project Progress, or compliance with Service Delivery objectives.  

• Responsible for quality of the program Deliverables, approves process definitions, procedures and standards.  

• Oversee strategic and operational aspects of Projects, from defining their requirements to evaluating the finished product.  

• Agile/Scrum Experience. 

Why join Genpact?  

• Lead AI-first transformation – Build and scale AI solutions that redefine industries  

• Make an impact – Drive change for global enterprises and solve business challenges that matter  

• Accelerate your career—Gain hands-on experience, world-class training, mentorship, and AI certifications to advance your skills  

• Grow with the best – Learn from top engineers, data scientists, and AI experts in a dynamic, fast-moving workplace  

• Committed to ethical AI – Work in an environment where governance, transparency, and security are at the core of everything we build  

• Thrive in a values-driven culture – Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress  

Come join the 140,000+ coders, tech shapers, and growth makers at Genpact and take your career in the only direction that matters: Up.   

Let’s build tomorrow together.  

Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation.   
Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training.