Process Developer



Not disclosed

Work from Office

Full Time

Any experience

Job Details

Job Description

Process Developer - RTR (Generalist)

Genpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients. Powered by our purpose - the relentless pursuit of a world that works better for people - we serve and transform leading enterprises, including the Fortune Global 500, with our deep business and industry knowledge, digital operations services, and expertise in data, technology, and AI.

Inviting applications for the role of Process Developer, Record to Report !

In this role, we require someone with extensive knowledge and experience in, Record to Report- Servicing of Loans & Leasing portfolio which would primarily involve account maintenance, bank reconciliations, payment processing, invoicing and investor reporting.


Loan Account Administration

  • Onboarding of loans in system of record

  • Seamless process of invoicing and report any discrepancies in process to management.

  • Payment processing via Check, wire, ACH with no errors.

  • Timely Account maintenance involving due date changes, contact info updates, assumptions, cancellations, etc to be processed within agreed TAT with client.

  • Refunds issued to borrowers are processed within agreed SLA

  • Ensuring Quality checks are performed with 100% peer audit and 30% FLM audit on all deliverables.

  • Validation of all cash/ financial transaction via Cash Reconciliation at end of day.


  • Preparing of Daily/monthly collection & operating reconciliations

  • Reporting of open items to management and to client on agreed timelines

  • Preparing and accurately delivering of daily and monthly reporting to client with SLA.

  • Processing of sales & repurchases within agreed timelines.

  • Processing of refunds and filings checks within SLA.

  • Credit reporting is delivered to client as per agreed timeline.


  • All CORA workflows are actioned on daily basis and no workflow is open > 4 days without any valid reason.

  • 100% peer audit and 30% FLM audit is performed on each activity and discrepancies to reported.

  • Ensure all SLAs/KPIs are met as per agreed in client contract.

  • SOPs to referred while processing and all recent changes are updated immediately .

  • Errors are reported on the error tracker on daily basis.

  • All knowledge gaps are reported to FLM to seek guidance.

Qualifications we seek in you!

Minimum Q ualifications

  • B.Com

Preferred Q ualifications / Skills

  • Good Written/Verbal Communication

  • MS Excel Knowledge, Pivot, VLOOKUP, Macros, PowerBi

  • Quality Lean/Process Improvement knowledge

Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values diversity and inclusion, respect and integrity, customer focus, and innovation. Get to know us at and on X , Facebook, LinkedIn, and YouTube.

Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training.

Job role

Work location



Finance & Accounting

Role / Category

MIS Operations

Employment type

Full Time


Day Shift

Job requirements


Any experience

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