Senior Analyst - Procure to Pay Operations

Procure to Pay Operations Senior Analyst

Skill required: Procure to Pay - Invoice Processing
Designation: Procure to Pay Operations Senior Analyst
Qualifications:BCom
Years of Experience:5 to 8 years
About Accenture
Accenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song— all powered by the world’s largest network of Advanced Technology and Intelligent Operations centers. Our 784,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities.Visit us at www.accenture.com
What would you do? You will be aligned with our Finance Operations vertical and will be helping us in determining financial outcomes by collecting operational data/reports, whilst conducting analysis and reconciling transactions. Procure to Pay is the process of managing the entire purchasing cycle from ordering goods and services to making the final payment. It includes steps like requisitioning, purchasing, receiving, invoicing, and payment processing. The goal is to ensure efficient and accurate procurement and payment activities. This process helps in maintaining good supplier relationships and controlling costs. Effective Procure to Pay systems streamline operations and improve financial management. keyword includes:- ("Invoice Processing", "PO & Non PO","Vendor Payament","Master Data Managemet", "Vendor Management", "Accounts Payable") Refers to the systematic handling and management of incoming invoices within a business or organization. It involves tasks such as verifying the accuracy of the invoice, matching it with purchase orders and delivery receipts, and initiating the payment process. Automated systems and software are often employed to streamline and expedite the invoice processing workflow, improving efficiency and reducing the likelihood of errors.
What are we looking for? • Respond to vendor and internal inquiries related to invoices, payments, and account status via phone, email, or ticketing system. • Research and resolve invoice discrepancies, payment issues, and aged payables. • Collaborate with AP processors, procurement, and finance teams to ensure accurate and timely payment processing. • Log and track helpdesk tickets, ensuring SLAs and resolution timelines are met. • Assist vendors with payment remittance details and banking information updates in compliance with internal controls. • Escalate complex issues to appropriate team members or departments when necessary. • Support month-end and year-end close processes by providing documentation and resolving outstanding items. • Assist in maintaining AP-related documentation, such as policies, FAQs, and helpdesk procedures. • Ensure compliance with internal policies, SOX controls, and relevant tax/legal requirements. • Identify trends in recurring issues and provide suggestions for process improvements. o Strong verbal and written communication skills. o Excellent customer service and problem-solving abilities. o Proficient in Microsoft Office, especially Excel and Outlook. o Ability to work independently and prioritize in a fast-paced environment. o Experience with ticketing systems (e.g., ServiceNow). o Knowledge of electronic payment systems (e.g., ACH, wire, virtual card). o Understanding of 3-way matching and basic accounting principles.
Roles and Responsibilities: •In this role you are required to do analysis and solving of increasingly complex problems • Your day to day interactions are with peers within Accenture • You are likely to have some interaction with clients and/or Accenture management • You will be given minimal instruction on daily work/tasks and a moderate level of instruction on new assignments • Decisions that are made by you impact your own work and may impact the work of others • In this role you would be an individual contributor and/or oversee a small work effort and/or team • Please note that this role may require you to work in rotational shifts