Receptionist

Job Summary: The Receptionist is the first point of contact for visitors and callers. This role is responsible for providing a welcoming and professional front-desk experience, handling administrative tasks, and supporting daily office operations.

Key Responsibilities:

• Greet and assist visitors in a polite and professional manner
• Answer, screen, and direct incoming phone calls
• Manage front desk operations and maintain a tidy reception area
• Handle incoming and outgoing mail, couriers, and deliveries
• Schedule appointments and manage meeting room bookings
• Maintain visitor logs and issue visitor passes
• Provide basic information about the company and services
• Assist with administrative tasks such as data entry, filing, and photocopying
• Coordinate with internal departments as needed
• Support office staff with clerical duties

Required Skills & Qualifications:

• High school diploma or equivalent (Bachelor’s degree preferred)
• Proven experience as a receptionist or in a customer-facing role
• Excellent verbal and written communication skills
• Strong interpersonal and organizational skills
• Proficiency in MS Office (Word, Excel, Outlook)
• Ability to multitask and manage time effectively
• Professional appearance and attitude

Preferred Skills:

• Experience using office phone systems
• Familiarity with scheduling software
• Basic administrative or office management knowledge

Working Conditions:

• Full-time / Part-time
• Office-based role Standard business hours