Receptionist

Visitor and client management

• Greet visitors and clients warmly and professionally.
• Direct visitors to the appropriate person or department.
• Manage visitor sign-in and issue access cards or badges.
• Maintain a secure and orderly reception area. 

Communication and administrative support

• Answer, screen, and forward incoming phone calls, taking messages as needed.
• Handle and respond to emails and other correspondence.
• Perform various clerical duties, such as filing, photocopying, and scanning.
• Sort and distribute mail and packages. 

Office and schedule management

• Maintain and update appointment calendars for staff.
• Schedule meetings and book conference rooms.
• Assist with making travel and lodging arrangements for employees.
• Monitor and order office supplies to ensure they are well-stocked.
• Assist with managing office equipment and coordinating with maintenance or cleaning staff. 
• Monitoring and patrolling: Regularly patrolling assigned areas on foot or by vehicle to check for signs of intrusion, hazards, or suspicious activity. This includes using CCTV and other surveillance equipment to monitor premises.
• Access control: Verifying the identification of employees and visitors, managing entry and exit points, and checking or issuing passes to ensure only authorized individuals gain access.
• Incident response: Responding promptly to alarms, emergencies, or security incidents like theft or trespassing. This involves taking initial action, contacting authorities, and ensuring the scene is secured.
• Reporting and record-keeping: Maintaining detailed logs of daily activities, incidents, and any irregularities. Reporting daily to supervisors as required.
• Safety and emergency assistance: Enforcing safety regulations and reporting hazardous conditions. Assisting in emergency procedures like evacuations and providing basic first aid if trained.
• Gender-sensitive situations: Being prepared to handle situations with discretion, which may include conducting searches or screenings of female visitors or employees when required.
• Women-associated areas: Working in areas specifically designated for women, such as women's locker rooms or nursing mother's rooms, to provide security and assistance.
• Victim support: Potentially providing support to victims of sensitive crimes, such as sexual assault or domestic violence, in a way that is appropriate and professional.