Receptionist Cum Admission Counsellor

Job Description

• Front Desk Operations: Greet visitors, manage calls, emails, and general inquiries, and maintain a tidy reception area.
• Student Counseling: Provide detailed information on courses, fees, and admission procedures; guide students to the right academic path.
• Admission Process: Assist with applications, collect documentation, handle fee processing, and ensure smooth enrollment.
• Lead Management: Follow up with potential students via phone, email, and chat; convert inquiries into admissions.
• Record Keeping: Maintain accurate records of student interactions, applications, and admissions in a CRM or student management system.
• Administrative Support: Perform data entry, filing, scheduling appointments, and managing correspondence.Required Skills & Qualifications
• Communication: Excellent verbal and written skills in relevant languages (e.g., English, Hindi).
• Interpersonal: Friendly, empathetic, professional, and a pleasing personality.
• Technical: Proficient in MS Office (Word, Excel, Outlook) and CRM/ERP software.
• Organizational: Strong multitasking, record-keeping, and ability to work under pressure.
• Sales-Oriented: Target-driven with strong convincing and follow-up abilities.
• Education: A graduate degree is often required, with backgrounds in education or management preferred. 
• Ideal Candidate Profile
• A dynamic, organized, and proactive individual.
• A positive attitude with good problem-solving skills.
• Experience in admissions, counseling