Receptionist Cum Telecaller

Job Title: Receptionist cum Telecaller

Job Summary: We are looking for a well-spoken and organized Receptionist cum Telecaller to manage front desk operations while handling inbound and outbound calls.

The role involves greeting visitors, managing communication, and supporting basic administrative tasks.

Key Responsibilities

• Reception Duties
• Greet and assist visitors, clients, and employees professionally
• Manage front desk operations and maintain a presentable reception area
• Handle incoming and outgoing mail, couriers, and deliveries
• Maintain visitor logs and issue entry passes (if required)
• Coordinate meeting room bookings

Telecalling Duties

• Make outbound calls to prospective or existing customers
• Handle inbound inquiries and provide relevant information
• Follow up on leads, appointments, and customer queries
• Maintain call records and update CRM or internal systems
• Generate and qualify leads

Administrative Support

• Assist with data entry and basic documentation
• Support HR/Admin team with routine tasks
• Maintain records, files, and office supplies

Required Skills & Qualifications

• Excellent verbal and written communication skills
• Good command of Hindi and English (additional languages are a plus)
• Basic computer knowledge (MS Excel, Word, CRM tools)
• Strong interpersonal and customer-handling skills
• Ability to multitask and stay organized
• Education & ExperienceMinimum: 12th Pass / Graduate preferred
• 0–2 years of experience in reception, telecalling, or customer service

Key Traits:

• Polite and professional demeanor
• Presentable personality
• Good listening skills
• Time management and reliability