Receptionist / Front Office Executive

Key Responsibilities:

• Greet and welcome visitors in a warm and professional manner
• Manage front desk operations and maintain a clean, organized reception area
• Answer, screen, and forward incoming calls efficiently
• Handle inquiries, provide accurate information, and direct visitors appropriately
• Maintain visitor records and issue visitor passes
• Coordinate with different departments for smooth communication
• Handle incoming and outgoing mail/courier services
• Schedule appointments and manage meeting room bookings
• Assist in administrative and clerical tasks when required

Required Qualifications:

• Bachelor’s degree or equivalent qualification
• Proven experience as a receptionist or in a similar role (preferred)
• Excellent verbal and written communication skills
• Basic knowledge of MS Office (Word, Excel, Outlook)
• Strong organizational and multitasking abilities

Key Skills & Personality Traits:

• Pleasing and attractive personality with a presentable appearance
• Polite, courteous, and customer-focused attitude
• Good interpersonal skills
• Confident and professional body language
• Ability to handle pressure and remain calm
• Strong telephone etiquette