Sales Coordinator

Job Title: CRM & Sales Coordinator 

Location: Noida 

Department: Sales & Customer Relations 

Job Purpose :- To support the sales team through effective customer relationship management, sales coordination, and administrative support. The role requires strong communication, organizational, and follow-up skills to ensure smooth sales operations and enhanced customer satisfaction. 

Key Responsibilities 

#Customer Relationship Management (CRM) 

 Act as the primary contact for customer queries, follow-ups, and feedback. 

 Build and maintain long-term relationships with clients to ensure customer satisfaction. 

 Update and manage customer data in CRM software with accuracy. 

 Share timely updates on quotations, payments, and customer requirements. 

#Sales Coordination 

 Coordinate with the sales team for lead tracking, meetings, and closures. 

 Assist in preparing quotations, proposals, and client presentations. 

 Prepare and maintain sales reports, MIS, and performance dashboards. 

 Support in organizing client meetings, calls, and review sessions. 

#Administration & Support 

 Maintain records of sales documentation, contracts, and agreements. 

 Coordinate with internal teams (accounts, HR, admin) for smooth operations. 

 Support in planning and executing sales reviews, events, and client visits. 

 Ensure timely preparation and circulation of reports for management. 

Key Skills & Competencies 

 Excellent interpersonal and communication skills. 

 Strong organizational and multitasking abilities. 

 Proficiency in MS Office (Excel, PowerPoint, Word). 

 Familiarity with CRM / ERP tools (preferred). 

 Problem-solving and proactive approach. 

Qualifications & Experience 

 Bachelor’s degree in Business Administration, Commerce, or related field. 

 1–4 years of experience in sales coordination / CRM / admin support. 

 Experience in a manufacturing or product-based industry preferred.