Senior Business Analyst

Job Duties

• Identifies work flow and business process requirements and related solutions over a complete business process including obtaining approvals, documentation, testing and training. Considers the business implications of work flow and processes to the current business environment.
• Conducts business process evaluations, interviewing internal and external customers, to gain technical knowledge of business requirements.
• Identifies problems, researches alternatives, prepares presentations, drives solutions, tests to confirm, gains consensus, and implements solutions for multiple processes within multiple functions.
• Create reports; research and analyze data and report trends and vital information to management/business partner.
• Troubleshoots a wide variety of complex problems and identifies solutions within broad application and functional expertise.
• Mentors and advises less experienced Business Analysts, monitoring project status.
• Actively contributes to the results of a team and works towards achieving team goals and objectives.
• Uses expertise of more senior level Business Analysts and leverages a wide range of additional resources to define complex business processes crossing functional areas.
• Uses skills as a seasoned, experienced professional with a full understanding of industry practices and established policies and procedures.
• Regularly makes recommendations to department processes.

Job Qualifications:

Education, Experience, Knowledge and Skills

• BS Degree required or equivalent work experience.
• 5+ years of directly related experience.
• Excellent organizational and project management skills; analytical skills.
• Strong written and oral communication skills in order to define business and technical parameters and lead team to meet business requirements.
• Prior experience working on large-scale websites and back-end services in an agile development environment.