Medical Biller

EXL SERVICES

Noida

Not disclosed

Work from Office

Full Time

Min. 6 years

Job Details

Job Description

Senior Executive

Employee will be involved in processing medical bills received from providers based out of US. Transaction processing requires special knowledge of healthcare terminologies and/or reasoning mindset.
Productivity
Accuracy
Attendance
Schedule Adherence

Team:

Assistant Manager / Lead Assistant Manager - Operations for reporting performance, clarifying concerns, and seeking feedback and support
Manager for settling issues left unresolved by the Lead Assistant Manager / Assistant Manager
Team members for seeking co-operation and clarification on process related matters and providing assistance and support when required
SME/ Process Trainer for training as and when required

Organizational Relationships Reports To : Assistant Manager/Lead Assistant Manager

Skills
Technical Skills	Good computer navigation skills, keyboarding skills Proficient in MS Office Understanding of P&C insurance, Claims Handling would be an advantage
Process Specific Skills	Sound knowledge of medical terminologies Good decision making skills Effectively balances quality, customer service and productivity standards Excellent problem solving & analytical skills
Soft skills (Desired)	Self-discipline Result orientation Adaptability Goal oriented
Soft Skills (Minimum)	Good written communication skills Listening and comprehension skills Questioning and Reasoning Skills Customer Service focus and escalation handling skills Ability to multitask, prioritize and manage daily work activities

Education Requirements Graduate from a reputable university

Work Experience Requirements 6-18 month of work experience, preferably in P&C Insurance with Payment Adjudication & Reconsideration Appeal background for US geography in a BPO/outsourcing environment