Senior Manager - HR Transformation

Ready to shape the future of work? 

At Genpact, we don’t just adapt to change—we drive it. AI and digital innovation are redefining industries, and we’re leading the charge. Genpact’s AI Gigafactory, our industry-first accelerator, is an example of how we’re scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to agentic AI, our breakthrough solutions tackle companies’ most complex challenges. 

If you thrive in a fast-moving, tech-driven environment, love solving real-world problems, and want to be part of a team that’s shaping the future, this is your moment. 

Genpact (NYSE: G) is an advanced technology services and solutions company that delivers lasting value for leading enterprises globally. Through our deep business knowledge, operational excellence, and cutting-edge solutions – we help companies across industries get ahead and stay ahead. Powered by curiosity, courage, and innovation, our teams implement data, technology, and AI to create tomorrow, today. Get to know us at genpact.com and on LinkedIn, X, YouTube, and Facebook. 

 Inviting applications for the role of Senior Manager, HR Transformation

In this role, need to support client and actively partner with Operations/Functions to drive the continuous improvement agenda across stakeholders (internal and external). Employee to ensures alignment of the Quality initiatives to the vertical/functional strategic priorities.

As an HRT practitioner you will be working on many of the following activities, either leading or as part of a global project team. Your critical responsibilities would consist of the following:

Responsibilities

·         Delivering HR Consulting and advisory services to achieve excellent results for our clients; primarily focused on vision creation, strategy development and implementation planning.

·         Transform customer business processes allowing customers to realize the benefits of their HR technology.

·         Advise management on how HR can help companies do Digital Transformation including redesigning work, and Robotics Process Automation (RPA)

·         Support HR-enabled workforce experience strategies, including AI-enabled HR.

·         Help define and implement new HR processes and use tools like Digital HR, Workday, SuccessFactors, and Oracle Cloud.

·         Build strong customer relationships leading to increased business opportunities.

·      Client Management - to engage with clients on a particular solution area (HR operating model, roles & capabilities, HR organization, HR Service Delivery, HR technology).

·        Analyze and interpret qualitative and/or quantitative data to develop an assessment of a client's current state and contribute to development of recommendations.

·         Contribute to the implementation of projects spanning areas like HR Operating Model Design, HR Process Reengineering, Change Management and Adoption. Support & lead solution development.

·         Demonstrate strong and progressively developing client consulting skills, with the ability to articulate points of view.

·         Practice Management and Development - Contribute, guide research and analysis on HR transformation solution area leading to creation of HR solutions, POVs, articles, leading practice views among others. Etc.

·         People Management - Informal or formal people management responsibility with the responsibility of managing teams on large HR transformation projects.

·         Continually developing own knowledge and understanding of HR Consulting skills and client markets and supporting the development of others.

Required:

·         Master’s degree in HR

·         Black Belt with relevant work experience related to HR Transformation, HR Consulting.

·         Exposure to design and delivery of HR systems in large organizations

·         Exposure to AI enabled solutions and RPA.

·         Excellent project management and communication skills (i.e., presentation, facilitation, prioritization)

·         Familiarity with AI Enabled technologies.

·         Ability to remain flexible, quickly learn and adapt.

·         Motivated self-starter with strong time management skills

·         Aptitude to work collaboratively in an agile environment, while getting work done with a team of functionally diverse SMEs

·         Strong skills in MS Office applications

·         Familiarity with change management methodologies

Minimum Qualifications

·         Certified Black belt

·         Experience in driving RPA program and deploying RPA across platforms.

·    Extensive experience in the F&A domain and should have led transformation across all sub-processes like Manual Journals, Fixed Asset, Reconciliation etc.

·         Experience in driving continuous improvement using Lean, Six Sigma Methodology.

·         Experience in managing client discussion and driving large transformation programs.

·         Project Management skills –Strong Influencing skills and clarity of thought on effective project management are required

Preferred Qualifications/ Skills

·         F&A Domain – PTP

·         PMO Experience.

·         Client facing consulting experience

Why join Genpact? 

• Be a transformation leader – Work at the cutting edge of AI, automation, and digital innovation 

• Make an impact – Drive change for global enterprises and solve business challenges that matter 

• Accelerate your career – Get hands-on experience, mentorship, and continuous learning opportunities 

• Work with the best – Join 140,000+ bold thinkers and problem-solvers who push boundaries every day 

• Thrive in a values-driven culture – Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress 

Come join the tech shapers and growth makers at Genpact and take your career in the only direction that matters: Up. 

Let’s build tomorrow together. 

 Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, colour, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation.  

Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training.