Senior Process Associate - Product Master Data Management

Ready to shape the future of work?  

At Genpact, we don’t just adapt to change—we drive it. AI and digital innovation are redefining industries, and we’re leading the charge. Genpact’s AI Gigafactory, our industry-first accelerator, is an example of how we’re scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to agentic AI, our breakthrough solutions tackle companies’ most complex challenges.  

If you thrive in a fast-moving, tech-driven environment, love solving real-world problems, and want to be part of a team that’s shaping the future, this is your moment.  

Genpact (NYSE: G) is an advanced technology services and solutions company that delivers lasting value for leading enterprises globally. Through our deep business knowledge, operational excellence, and cutting-edge solutions – we help companies across industries get ahead and stay ahead. Powered by curiosity, courage, and innovation, our teams implement data, technology, and AI to create tomorrow, today. Get to know us at genpact.com and on LinkedIn, X, YouTube, and Facebook.  

 Inviting applications for the role of [Senior Process Associate], [Product Master Management]! 

In this role, In this role, you be part of the iOps Services team, handling a team and reporting to the manager of MDM. The Data Analyst will be working with a cross functional team and will maintain, analyse, execute requests with utmost quality with eye for details with good experience in SAP MDM- Material/Product Master  

Responsibilities 

• Create and maintain master data –Maintain product specification & harmonisation, plan and create new item onboarding,  

• As a Master Data Specialist, you are responsible for monitoring data quality (e.g., via dedicated data quality tools) 

• You identify data quality improvements opportunities and align their implementation with the responsible teams 

• You ensure accuracy and adhere to metrics/KPIs / ensure data quality for deliverable is met and all metrics adhered 

• You are supporting the knowledge transfer to internal stakeholders, as well as supporting in global projects related to data quality 

• Responsible for all master data objects in respective scope of materials, buying organization and pricing.  

• Execute day to day Master data management activities 

• Ensure master data integrity between modules & systems at efficient quality and accuracy, Coordinate, Analyse and facilitate resolution of issues 

• Propose opportunities for improvement of Master Data Quality 

• Proven ability to handle large volumes of data while maintaining a high degree of accuracy. 

• Experienced with best practices in data validation & remediation 

• Work closely with various stake holders to understand business transactions and ensure they are processed and accounted for in appropriate categories accurately 

Qualifications we seek in you! 

Minimum Qualifications 

• Experience – Relevant Experience  

• Education:  Bachelor’s degree 

• Relevant years in SAP Master data for Material/Product master with a FMCG organization 

• Good Working Knowledge in SAP S4 Hanna, MDG 

• A high degree of motivation, excellent analytical and conceptual skills and a results and customer-oriented style of working describe you 

• You possess strong communication skills and a good sense of responsibility 

• Team player with strong analytical, cooperation and communication skills 

• Enjoyment working in a dynamic team  

• Very good English language skills 

• Flexible with Shift timings 

• Should have good knowledge of Material/Product  data requirements 

Preferred Qualifications/ Skills 

• Have a continuous improvement mind set and support improvement projects from data perspective 

• Advanced use of MS Office (Excel, PowerPoint, Word) 

• Great at communication, collaboration  

• Flexible, organized, multi- task team player 

• Analytical, Problem Solving, Excel, Good Communication, able to work individually  

• Work with business units and process experts to resolve master data issues 

• High Energy level  

Why join Genpact?  

• Be a transformation leader – Work at the cutting edge of AI, automation, and digital innovation  

• Make an impact – Drive change for global enterprises and solve business challenges that matter  

• Accelerate your career – Get hands-on experience, mentorship, and continuous learning opportunities  

• Work with the best – Join 140,000+ bold thinkers and problem-solvers who push boundaries every day  

• Thrive in a values-driven culture – Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress  

Come join the tech shapers and growth makers at Genpact and take your career in the only direction that matters: Up.  

Let’s build tomorrow together.  

Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation.   
Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training.