Inbound Contact Centre Executive - Sky Service Cards

Kotak Mahindra Bank

Noida

Not disclosed

Work from Office

Full Time

Min. 1 year

Job Details

Job Description

Sky Service Cards - SME-Sky Channel-Contact Centre Inbound

- Handle inbound calls related to Sky Service Cards through the contact centre. - Engage with Small and Medium Enterprises (SME) clients via the Sky Channel. - Provide customer support and service assistance efficiently. - Work in a structured contact centre environment based in Noida. - Role focuses on communication and problem-solving skills to support clients. - Requires adaptability to contact centre processes and customer handling. - Likely involves managing queries, complaints, and service requests. - Emphasis on maintaining service quality and customer satisfaction. - May require coordination with internal teams for issue resolution. - Suitable for candidates with prior experience in inbound customer support roles.

Job role

Work location

Noida, 5031-Noida-Plot no. 7-Sector 125-UPD, 5th Floor, Plot#7 , Sector-125 , Noida, Uttar Pradesh, India

Department

Customer Support

Role / Category

Customer Support - Non Voice / Chat

Employment type

Full Time

Shift

Day Shift

Job requirements

Experience

Min. 1 year

About company

Name

Kotak Mahindra Bank

Job posted by Kotak Mahindra Bank

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