Inbound Contact Centre Executive - Sky Service Cards
Kotak Mahindra Bank
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Inbound Contact Centre Executive - Sky Service Cards
Kotak Mahindra Bank
Noida
Not disclosed
Job Details
Job Description
Sky Service Cards - SME-Sky Channel-Contact Centre Inbound
- Handle inbound calls related to Sky Service Cards through the contact centre. - Engage with Small and Medium Enterprises (SME) clients via the Sky Channel. - Provide customer support and service assistance efficiently. - Work in a structured contact centre environment based in Noida. - Role focuses on communication and problem-solving skills to support clients. - Requires adaptability to contact centre processes and customer handling. - Likely involves managing queries, complaints, and service requests. - Emphasis on maintaining service quality and customer satisfaction. - May require coordination with internal teams for issue resolution. - Suitable for candidates with prior experience in inbound customer support roles.Job role
Work location
Noida, 5031-Noida-Plot no. 7-Sector 125-UPD, 5th Floor, Plot#7 , Sector-125 , Noida, Uttar Pradesh, India
Department
Customer Support
Role / Category
Customer Support - Non Voice / Chat
Employment type
Full Time
Shift
Day Shift
Job requirements
Experience
Min. 1 year
About company
Name
Kotak Mahindra Bank
Job posted by Kotak Mahindra Bank
Apply on company website