Team Leader

Kotak Mahindra Bank

Noida

Not disclosed

Work from Office

Full Time

Min. 2 years

Job Details

Job Description

Sky Service Cards-Team Leader-Sky Channel-Contact Centre Inbound

As the Team Leader for Sky Service Cards, you will oversee a dedicated team of 15-20 Relationship Managers, focusing on inbound credit card customer queries. Your role is pivotal in ensuring prompt and accurate query resolution, maintaining high customer satisfaction, and driving team performance and efficiency.

Job role

Work location

Noida, 5031-Noida-Plot no. 7-Sector 125-UPD, 5th Floor, Plot#7 , Sector-125 , Noida, Uttar Pradesh, India

Department

Customer Support

Role / Category

Customer Support - Operations

Employment type

Full Time

Shift

Day Shift

Job requirements

Experience

Min. 2 years

About company

Name

Kotak Mahindra Bank

Job posted by Kotak Mahindra Bank

Apply on company website