Customer Service Officer - Inbound
Kotak Mahindra Bank
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Customer Service Officer - Inbound
Kotak Mahindra Bank
Noida
Not disclosed
Job Details
Job Description
Sky Service Potential - RM-Sky Channel-Contact Centre Inbound
The CEC Officer – Inbound – Privy is responsible for delivering exceptional customer service through inbound calls, handling queries and requests related to Retail Liabilities and Credit Cards. The role demands a strong focus on customer satisfaction, quality communication, and adherence to service benchmarks. It also involves identifying opportunities for cross-selling banking products during customer interactions.Job role
Work location
Noida, 5031-Noida-Plot no. 7-Sector 125-UPD, 5th Floor, Plot#7 , Sector-125 , Noida, Uttar Pradesh, India
Department
Banking / Insurance / Financial Services
Role / Category
Banking Operations
Employment type
Full Time
Shift
Day Shift
Job requirements
Experience
Any experience
About company
Name
Kotak Mahindra Bank
Job posted by Kotak Mahindra Bank
Apply on company website