Customer Service Officer - Inbound

Kotak Mahindra Bank

Noida

Not disclosed

Work from Office

Full Time

Any experience

Job Details

Job Description

Sky Service Potential - RM-Sky Channel-Contact Centre Inbound

The CEC Officer – Inbound – Privy is responsible for delivering exceptional customer service through inbound calls, handling queries and requests related to Retail Liabilities and Credit Cards. The role demands a strong focus on customer satisfaction, quality communication, and adherence to service benchmarks. It also involves identifying opportunities for cross-selling banking products during customer interactions.

Job role

Work location

Noida, 5031-Noida-Plot no. 7-Sector 125-UPD, 5th Floor, Plot#7 , Sector-125 , Noida, Uttar Pradesh, India

Department

Banking / Insurance / Financial Services

Role / Category

Banking Operations

Employment type

Full Time

Shift

Day Shift

Job requirements

Experience

Any experience

About company

Name

Kotak Mahindra Bank

Job posted by Kotak Mahindra Bank

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