Implementation Services Analyst

Specialist - Implementation Services

Company:

Marsh

Description:

Mercer is seeking candidates to join our Remuneration Data Solutions (Career) team based in the Noida office. This is a hybrid role that requires working in the office at least three days a week.

Specialist – Implementation Service (C1)

No. of Roles – 1

Last Date to apply – 21st  January 2026

What Can You Expect?

The incumbent in this role is responsible for acquiring foundational knowledge of the survey implementation process. In this role, the individual prepares the setup of internal survey tools in accordance with established guidelines and under supervision. They handle and report any issues that occur during the preparation of tools for processing, keeping their supervisors informed.

Team Members hired with additional programming skills, are supporting creation and maintenance of internally developed tools.

We Will count on you to:

• Support the creation and management of survey databases using internal tools such as GST (Oracle-based) and DART (PostgreSQL).
• Manage data dictionaries, including objects, expressions, and relationships between survey data elements.
• Prepare and conduct data audits.
• Code customized reports.
• Parameterize benefit valuation calculations.
• Configure statistical calculations.
• Build mappings between systems and perform data transformations.
• Configure and manage the online survey reporting tool (WIN), including Market View setup, survey publication, report management, and client releases.
• Acquire process and tool knowledge through learning resources and supervised work.
• Maintain high standards of quality, follow documentation, and ensure compliance with workforce reporting requirements (JIRA).
• Provide tier 1 technical support to Remuneration Data Solutions (RDS) analysts for troubleshooting tool-related issues.
• Collaborate with other teams by offering ad-hoc assistance and suggesting simple improvements.
• Create, update, and maintain programming tools to improve and streamline survey data processes, under supervision.

What You Need to Have: 

• Bachelor’s degree, preferably in Computer Science, Information Technology, Data Science, Statistics, Mathematics, or a related discipline.
• Minimum of 2 years’ experience in a similar position, such as database management, survey tool implementation, or statistical analysis.
• Strong proficiency in English.
• Advanced skills in MS Office applications, especially Excel, Word, and Outlook; basic familiarity with Excel VBA.
• Understanding of relational database design concepts.
• Excellent analytical and problem-solving abilities.
• High attention to detail.
• Effective time management and organizational skills.
• Strong communication skills and ability to collaborate within a team.
• Commitment to continuous improvement.

• Minimum 12 months experience as a Specialist (C1)/Senior Analyst (B2)

• Should have at least “On Track” or equivalent rating in last appraisal.
• Should not be under any Performance Counselling Plan or had any official Disciplinary action within the last 3 months.
• Should not have applied for any other IJP within Mercer in the last 3 months.

Disclaimer

• Please note that the relocation assistance shall not be provided for the said position
• Candidates who wish to apply for inter-location positions are required to check with the Transport Help Desk (THD) to confirm if their place of residence is within the served transport service zone
• Mention your employee id and official email address in the resume

What Makes You Stand Out:

• Experience using reporting tools.
• Ability to conduct root cause analysis.
• Familiarity with AI and machine learning concepts.
• Knowledge of Lean methodologies

Why join our team?

• We help you be your best through professional development opportunities, interesting work and supportive leaders.
• We foster a vibrant and inclusive culture where you can work with talented colleagues to create new solutions and have impact for colleagues, clients and communities.
• Our scale enables us to provide a range of career opportunities, as well as benefits and rewards to enhance your well-being.

Mercer, a business of Marsh McLennan (NYSE: MMC), is a global leader in helping clients realize their investment objectives, shape the future of work and enhance health and retirement outcomes for their people. Marsh McLennan is a global leader in risk, strategy and people, advising clients in 130 countries across four businesses: Marsh, Guy Carpenter, Mercer and Oliver Wyman. With annual revenue of $23 billion and more than 85,000 colleagues, Marsh McLennan helps build the confidence to thrive through the power of perspective. For more information, visit mercer.com, or follow on LinkedIn and X.

Marsh McLennan is committed to embracing a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age, background, caste, disability, ethnic origin, family duties, gender orientation or expression, gender reassignment, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin color, or any other characteristic protected by applicable law.

Marsh McLennan is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections and professional development benefits of working together in the office. All Marsh McLennan colleagues are expected to be in their local office or working onsite with clients at least three days per week. Office-based teams will identify at least one “anchor day” per week on which their full team will be together in person.

Mercer is a business of Marsh (NYSE: MRSH), a global leader in risk, reinsurance and capital, people and investments, and management consulting, advising clients in 130 countries. With annual revenue of over $24 billion and more than 90,000 colleagues, Marsh helps build the confidence to thrive through the power of perspective. For more information about Mercer, visit mercer.com, or follow us on LinkedIn and X.Marsh is committed to embracing a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age, background, caste, disability, ethnic origin, family duties, gender orientation or expression, gender reassignment, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin color, or any other characteristic protected by applicable law.Marsh is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections and professional development benefits of working together in the office. All Marsh colleagues are expected to be in their local office or working onsite with clients at least three days per week. Office-based teams will identify at least one “anchor day” per week on which their full team will be together in person.

Experience Level

Entry Level