Ready to shape the future of work? 
At Genpact, we don’t just adapt to change—we drive it. AI and digital innovation are redefining industries, and we’re leading the charge. Genpact’s AI Gigafactory, our industry-first accelerator, is an example of how we’re scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to agentic AI, our breakthrough solutions tackle companies’ most complex challenges. 
If you thrive in a fast-moving, tech-driven environment, love solving real-world problems, and want to be part of a team that’s shaping the future, this is your moment. 
Genpact (NYSE: G) is an advanced technology services and solutions company that delivers lasting value for leading enterprises globally. Through our deep business knowledge, operational excellence, and cutting-edge solutions – we help companies across industries get ahead and stay ahead. Powered by curiosity, courage, and innovation, our teams implement data, technology, and AI to create tomorrow, today. Get to know us at genpact.com and on LinkedIn, X, YouTube, and Facebook. 
Inviting applications for the role of Manager/Senior Manager- Workforce Relations Admin!
This role is essential in supporting workforce relations by maintaining accurate and compliant documentation, preparing detailed case summaries, and assisting in internal investigations to address employee concerns. The ideal candidate will possess a strong background in employee relations administration, document management, and collaborating across HR and business functions to ensure a fair and compliant workplace."
Responsibilities
1.    Strategic Oversight:
•    Define and implement workforce relations admin management strategies aligned with organizational goals.
•    Drive initiatives to enhance process accuracy, compliance, and efficiency.
2.    Operational Leadership:
•    Manage the Workforce Relations Admin function for a global workforce, ensuring timely and accurate processing.
•    Oversee escalations and provide resolutions for complex issues.
3.    Stakeholder Engagement:
•    Collaborate with HR, Finance, and external vendors to streamline operations.
•    Engage with senior leadership to align workforce relations admin management strategies with business objectives.
4.    Compliance and Innovation:
•    Ensure compliance with global and local regulations.
•    Drive adoption of new technologies and automation to enhance the processes.
Qualifications we seek in you!
Minimum Qualifications
•    Bachelor’s degree in HR, Finance, Accounting, or a related field (MBA preferred).
•    6-8 years of Workforce Relations Admin experience, with at least 3 years in leadership.
•    Expertise in global HR management and compliance.
•    Five Days working from Office

Preferred Qualifications/ Skills
•    Proven track record in process automation and optimization.
•    Certifications in HR management or HR operations.

Key Skills and Attributes:
•    Strategic thinking and problem-solving abilities.
•    Strong leadership and interpersonal skills.
•    Proficiency in Workforce Relations Admin Management and HRIS systems.
•    Effective communication and stakeholder engagement skills.

Why join Genpact? 
•    Be a transformation leader – Work at the cutting edge of AI, automation, and digital innovation 
•    Make an impact – Drive change for global enterprises and solve business challenges that matter 
•    Accelerate your career – Get hands-on experience, mentorship, and continuous learning opportunities 
•    Work with the best – Join 140,000+ bold thinkers and problem-solvers who push boundaries every day 
•    Thrive in a values-driven culture – Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress 
Come join the tech shapers and growth makers at Genpact and take your career in the only direction that matters: Up. 
Let’s build tomorrow together. 

Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation.  
Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training.