Tech Ops/Sales Support

Paytm Services Private Limited

Noida

Not disclosed

Work from Office

Full Time

Min. 2 years

Job Details

Job Description

Tech Ops/Sales Support -Team Lead/AM - CPaaS & Whatsapp business API

Role: Tech Ops / Sales Support – CPaaS & Whatsapp business API

Location: Noida
Experience: 2–5 years
Function: Pre-sales, Post-sales & Technical Coordination

Key Responsibilities:
•Support sales team with technical inputs during client pitches (WhatsApp Business API, SMS, Voice, RCS, etc.)
•Coordinate with BSPs (Business Solution Providers), telcos, and partners (Meta, operators) for service enablement and approvals
•Handle onboarding processes: template approvals, sender verification, API documentation, and integration support
•Monitor uptime, platform health, and basic incident management with product /engineering teams
•Assist in client training, UAT support, and post-sale configuration queries
- operator coordination , payment, PR generation etc

Job role

Work location

Noida, Uttar Pradesh

Department

Sales & BD

Role / Category

Sales Support & Operations

Employment type

Full Time

Shift

Day Shift

Job requirements

Experience

Min. 2 years

About company

Name

Paytm Services Private Limited

Job posted by Paytm Services Private Limited

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