Technical Support Executive

Tech Mahindra Ltd

Sector 81, Noida

₹24,500 - ₹32,000 monthly

Fixed

24500 - ₹32000

Earning Potential

32,000

Work from Office

Full Time

Min. 6 months

Good (Intermediate / Advanced) English

Job Details

Interview Details

Job highlights

Fast HR reply

200+ applicants

Job Description

Role Description

  • This is a full-time on-site role for a Customer Support Representative located in Noida. The main responsibilities include handling customer inquiries, resolving customer issues, ensuring customer satisfaction, effectively communicating complex technical information, and troubleshooting technical problems.


Eligibility:

  • Excellent customer service and communication skills
  • Strong problem solving and critical thinking skills
  • Prior experience in customer support or related fields.
  • Having inbound international voice experience ( BPO )
  • Minimum 12 months on paper experience is must have.


Perks and Benefits:

5 Days working & 2 rotational week off

Both Side Cabs

Lucrative Incentives

Loyalty Bonus

Salary: Max up to 4.80lpaJob Type: Permanent

Location: NSEZ Sector 81 ( Work From Office )


Fresher's are not eligible ( Only relevant experience will be picked )


For more queries:

Contact: 7827571871

Mail To: ak00967739@techmahindra.comRegards,

Amandeep Kaur( HR Team )

Job role

Work location

Tech Mahindra - NSEZ, Dadri Main Road, Noida Special Economy Zone, Block A, Phase-2, Noida, Uttar Pradesh, India

Department

Customer Support

Role / Category

Customer Support - International Voice Process

Employment type

Full Time

Shift

Day Shift

Job requirements

Experience

Min. 6 months

Education

Graduate

Past role/category experience

Customer Support - Service Delivery, Customer Support - Operations, Customer Support - International Voice Process, Customer Support - BPO / Voice / Blended

English level

Good (Intermediate / Advanced) English

Degree/ Specialisation

Any Dual Degree (BE/B.Tech + ME/ M.Tech), Any MCA, Any BCA, Any BE/B.Tech (Atleast one)

Age limit

18 - 45 years

Gender

Any gender

About company

Name

Tech Mahindra Ltd

Address

Tech Mahindra - NSEZ, Dadri Main Road, Noida Special Economy Zone, Block A, Phase-2, Noida, Uttar Pradesh, India

Job posted by Tech Mahindra Ltd

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