Telecaller

Key Responsibilities:

• Make outbound calls to potential customers to introduce Gas Detectors and Fire Safety Products.
• Explain product features, benefits, and safety importance to clients.
• Generate new sales leads through cold calling and follow-ups.
• Identify potential customers such as factories, warehouses, offices, hotels, and commercial establishments.
• Schedule product demonstrations or meetings for the field sales team.
• Follow up regularly with interested customers to convert leads into sales.
• Maintain accurate records of calls, leads, and customer details in CRM or Excel.
• Achieve daily call targets and monthly sales targets set by the company.
• Handle customer queries and provide basic product information.
• Coordinate with the sales and technical team for quotations and product details.
• Build and maintain good relationships with existing and potential customers.
• Update management on lead status, feedback, and market requirements.